坎昆威斯汀水療度假酒店 (The Westin Resort & Spa, Cancun)

衞生情況很差，地上斑駁，很多汙垢，我定的海景陽台房，實際上都是遮擋，空調聲音巨大。我的房間空調還漏水，喊了一個小時工作人員才姍姍來遲，海邊有海藻，酒店也不清理，價格也不便宜，一切都很差。

Celebrated our first wedding anniversary in this hotel and we’re so glad we found and booked this one. We’re lucky to have booked this early as we got a better rate. It’s less than 15 mins away from the airport and you won’t need to go out as they have everything you’ll ever need.

設施：不錯，推薦d區 衞生：還行 服務：好 環境：好，可以看日出

Wir hatten ein Zimmer mit Meerblick und konnten vom Zimmer aus den Sonnenaufgang sehen. Das Meer war im August 25 leider voller Algen und braun… es hat unangenehm gerochen…. aber es waren ziemlich viele Schildkrötenspuren und -nester am Strand zu sehen.

まさにリゾート地で素敵でした！ ただ、ビーチのホテルゾーンにあるため、周囲にコンビニ等がなく、高級なレストランを避けると飢餓になります。

酒店一開始給我的是一個普通房間跟我的定的不一樣，我要回去去找的，走廊太遠了，讓他重新給我開一個房間，結果的話他給我重新開了房間，我訂的是湖景房，他給我一個普通話，我肯定不要啊，整體來説服務還可以，一般價格對應一般的酒店

ビーチ沿いにあるホテルです。 お部屋は清潔で、シャワーの水圧もしっかりしていました。 窓からはビーチを眺めることができ、とても素晴らしい景色でした！ 朝食はブッフェ形式で目の前で作ってくれるオムレツが美味しかったです。 空港からはタクシーで約13分とアクセスが良く便利ですが、ダウンタウンからはバスで約25分程度かかります。 私達は旅行の最終日にこのホテルを利用しました。

Great hotel. Right at the beach. Clean rooms. Staff is amazing. Close to the airport.

You can find cleaner and more modern options. Pay a bit more and go to a better one. First hotel room I see with no lights. Not very clean.

This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.