Terrible service. TV not working , sent a complaint about the fan in the washroom not working as well. Wouldn’t recommend
訪客用戶
夫妻/情侶出遊
特大號床間 - 提供機場接/送
入住於2024年02月
4.0
評價於:2024年03月03日
호텔 근처에 공항이 있어서 위치적으로 매우 좋습니다. 호텔 입구 근처에 편의 점도 있고요~
1년 전애 방문 했을때 보다 시설이 개선 돤 느낌을 받있습니다. 미팅 테이블(개별적으로 분리된) 같은 공간이 여러 개 있었고요.
방안에 습도도 딱 편안할 정도 입니다.
공항근처에서 편안하게 휴식하기 좋은 호텔입니다. 청결도를 낮게 평가한 것은 제가 예약한 방 냉장고에서 이전에 식사한 음식물이 들어 있어서 낮게 평가했습이다. 다른 청결도 부분애서는 문제가 없습니다. 청소, 매트릭스 다 깨끗합니다.
akqls2
夫妻/情侶出遊
特大號床間 - 提供機場接/送
入住於2024年02月
4.0
評價於:2024年03月27日
스칼렛 가기 전에 하루 잠만 자면서 쉴 곳으로 정한 숙소였습니다. 생각보다 여기 라운지에서 먹은 멕시코 음식이 맛있어서 한국에 들어와서도 생각이 나더라구요 ㅎㅎ 근처 편의점에서 과자 사서 편하게 쉬었습니다 추천해요
Had a booking via 訂房網站 that i had to modify in advance once due to urgent family matters, i rebooked for 2 days later. Unfortunately 1 flight delay caused me to miss 2 more flights and I couldn't get to Cancun for the night of the booking. I informed 訂房網站 and they attempted to get the hotel to cancel the booking. I was then stuck in Cancun the next morning and I requested 訂房網站 to ask the hotel if I could just modify the booking for that day instead of cancelling outright. However after waiting in the airport for over 3 hours for the hotel to respond to 訂房網站 agents, I gave up and had to book elsewhere. The hotel eventually responded that night and obviously refused the modification and have since refused to refund me at all.
It's incredibly disappointing considering the circumstances were way way beyond my control, and I since attempted to then get it rebooked for a day later rather than cancel completely. Clearly this hotel are more interested in taking advantage of their guests purely for financial gain rather than facilitating them in their hour of need. Thought a Marriot hotel would be better than that but clearly management in Cancun are not. Do not recommend!
Terrible service. TV not working , sent a complaint about the fan in the washroom not working as well. Wouldn’t recommend
訪客用戶
夫妻/情侶出遊 特大號床間 - 提供機場接/送
入住於2024年02月
4.0
評價於:2024年03月03日
호텔 근처에 공항이 있어서 위치적으로 매우 좋습니다. 호텔 입구 근처에 편의 점도 있고요~
1년 전애 방문 했을때 보다 시설이 개선 돤 느낌을 받있습니다. 미팅 테이블(개별적으로 분리된) 같은 공간이 여러 개 있었고요.
방안에 습도도 딱 편안할 정도 입니다.
공항근처에서 편안하게 휴식하기 좋은 호텔입니다. 청결도를 낮게 평가한 것은 제가 예약한 방 냉장고에서 이전에 식사한 음식물이 들어 있어서 낮게 평가했습이다. 다른 청결도 부분애서는 문제가 없습니다. 청소, 매트릭스 다 깨끗합니다.
akqls2
夫妻/情侶出遊 特大號床間 - 提供機場接/送
入住於2024年02月
4.0
評價於:2024年03月27日
스칼렛 가기 전에 하루 잠만 자면서 쉴 곳으로 정한 숙소였습니다. 생각보다 여기 라운지에서 먹은 멕시코 음식이 맛있어서 한국에 들어와서도 생각이 나더라구요 ㅎㅎ 근처 편의점에서 과자 사서 편하게 쉬었습니다 추천해요
Had a booking via 訂房網站 that i had to modify in advance once due to urgent family matters, i rebooked for 2 days later. Unfortunately 1 flight delay caused me to miss 2 more flights and I couldn't get to Cancun for the night of the booking. I informed 訂房網站 and they attempted to get the hotel to cancel the booking. I was then stuck in Cancun the next morning and I requested 訂房網站 to ask the hotel if I could just modify the booking for that day instead of cancelling outright. However after waiting in the airport for over 3 hours for the hotel to respond to 訂房網站 agents, I gave up and had to book elsewhere. The hotel eventually responded that night and obviously refused the modification and have since refused to refund me at all.
It's incredibly disappointing considering the circumstances were way way beyond my control, and I since attempted to then get it rebooked for a day later rather than cancel completely. Clearly this hotel are more interested in taking advantage of their guests purely for financial gain rather than facilitating them in their hour of need. Thought a Marriot hotel would be better than that but clearly management in Cancun are not. Do not recommend!
_WeChat235319****
獨自出遊
特大號床間 - 提供機場接/送
入住於2025年08月
訪客用戶
家庭出遊
標準雙人間 - 配有2張雙人床 - 提供機場接/送
入住於2025年08月
訪客用戶
夫妻/情侶出遊
特大號床間 - 提供機場接/送
入住於2024年02月
akqls2
夫妻/情侶出遊
特大號床間 - 提供機場接/送
入住於2024年02月
訪客用戶
夫妻/情侶出遊
特大號床間 - 提供機場接/送
入住於2023年10月
M238425****
好友出遊
特大號床間 - 提供機場接/送
入住於2023年06月
M251544****
獨自出遊
特大號床間 - 提供機場接/送
入住於2023年05月
訪客用戶
獨自出遊
標準雙人間 - 配有2張雙人床 - 提供機場接/送
入住於2023年10月
mm12
夫妻/情侶出遊
特大號床間 - 提供機場接/送
入住於2024年02月
M531527****
獨自出遊
特大號床間 - 提供機場接/送
入住於2024年01月
_WeChat235319****
獨自出遊 特大號床間 - 提供機場接/送
入住於2025年08月
訪客用戶
家庭出遊 標準雙人間 - 配有2張雙人床 - 提供機場接/送
入住於2025年08月
訪客用戶
夫妻/情侶出遊 特大號床間 - 提供機場接/送
入住於2024年02月
akqls2
夫妻/情侶出遊 特大號床間 - 提供機場接/送
入住於2024年02月
訪客用戶
夫妻/情侶出遊 特大號床間 - 提供機場接/送
入住於2023年10月
M238425****
好友出遊 特大號床間 - 提供機場接/送
入住於2023年06月
M251544****
獨自出遊 特大號床間 - 提供機場接/送
入住於2023年05月
訪客用戶
獨自出遊 標準雙人間 - 配有2張雙人床 - 提供機場接/送
入住於2023年10月
mm12
夫妻/情侶出遊 特大號床間 - 提供機場接/送
入住於2024年02月
M531527****
獨自出遊 特大號床間 - 提供機場接/送
入住於2024年01月