This us our 2nd time staying in this hotel. There are few things that need some improvements.
- Rooms are spacious and clean. Keep it up.
- Room is lack of toiletries such shower cap, disposable shaver.
If its something not to be provided, it would be nice if the reception counter able to inform us upon completing the check in. Or a little note in the individual rooms.
- Housekeeping need ti be review and improved. Our towels were not changed after the 1st night. We noticed the housekeeper just fold the soiled towel and hung it on the rack when we were about to use it. Housekeeping was not done till about 4pm local time.
- Breakfast buffet spread needs to be relook and improve. Have more varieties such as varities of breads and pastries. We decided not to go for the breakfast on our last day before checking out.
- The pools are murky after a day of heavy rain. The management should change the pool water so the hotel guests are able to swim in the pool.
I hope things can be improve further.
Rachx
家庭出遊
高級大床房
入住於2023年12月
3.2
評價於：2024年01月01日
service speed could be better if more manpower are hired, lift can be on maintenance without any notice and no information were passed down to guests that there's a backup lift for guests to head down..mineral waters are very limited to guests per day and staffs will be very reluctant to get them for you from the receptionist... be prepared to get your own water from the nearest hypermarket.
CamuCamu Taste Of Manado
夫妻／情侶出遊
精緻大床套房帶陽台
入住於2024年01月
5.0
超讚
評價於：2024年01月29日
Easy check in process, and the staff fully helpful when we got lil problem with the door..
訪客用戶
夫妻／情侶出遊
高級雙床房
入住於2023年09月
3.7
評價於：2023年09月17日
I really like the location of the hotel. Check in took a longer than I expected. No proper queue system. Any customer can just jump the queue for check in. Wouldn’t recommend to stay if you are a light sleeper. Sound seems to be able to seep through every corner of the room. Can hear flushing of toilet bowl and shower sounds from other rooms as well. Breakfast choices very limited and not up to standard compared to other hotels who are charging the same.
匿名用戶
夫妻／情侶出遊
高級大床房
入住於2023年11月
3.7
評價於：2023年11月19日
Good service from staff to remind me of the IDR100K deposit. Got no shops around the hotel. And the only hotel i been to without hand bar soap.
This us our 2nd time staying in this hotel. There are few things that need some improvements.
- Rooms are spacious and clean. Keep it up.
- Room is lack of toiletries such shower cap, disposable shaver.
If its something not to be provided, it would be nice if the reception counter able to inform us upon completing the check in. Or a little note in the individual rooms.
- Housekeeping need ti be review and improved. Our towels were not changed after the 1st night. We noticed the housekeeper just fold the soiled towel and hung it on the rack when we were about to use it. Housekeeping was not done till about 4pm local time.
- Breakfast buffet spread needs to be relook and improve. Have more varieties such as varities of breads and pastries. We decided not to go for the breakfast on our last day before checking out.
- The pools are murky after a day of heavy rain. The management should change the pool water so the hotel guests are able to swim in the pool.
I hope things can be improve further.
Rachx
家庭出遊 高級大床房
入住於2023年12月
3.2
評價於：2024年01月01日
service speed could be better if more manpower are hired, lift can be on maintenance without any notice and no information were passed down to guests that there's a backup lift for guests to head down..mineral waters are very limited to guests per day and staffs will be very reluctant to get them for you from the receptionist... be prepared to get your own water from the nearest hypermarket.
CamuCamu Taste Of Manado
夫妻／情侶出遊 精緻大床套房帶陽台
入住於2024年01月
5.0
超讚
評價於：2024年01月29日
Easy check in process, and the staff fully helpful when we got lil problem with the door..
訪客用戶
夫妻／情侶出遊 高級雙床房
入住於2023年09月
3.7
評價於：2023年09月17日
I really like the location of the hotel. Check in took a longer than I expected. No proper queue system. Any customer can just jump the queue for check in. Wouldn’t recommend to stay if you are a light sleeper. Sound seems to be able to seep through every corner of the room. Can hear flushing of toilet bowl and shower sounds from other rooms as well. Breakfast choices very limited and not up to standard compared to other hotels who are charging the same.
匿名用戶
夫妻／情侶出遊 高級大床房
入住於2023年11月
3.7
評價於：2023年11月19日
Good service from staff to remind me of the IDR100K deposit. Got no shops around the hotel. And the only hotel i been to without hand bar soap.
Shangmao
商務出差
高級大床房
入住於2023年11月
匿名用戶
夫妻／情侶出遊
高級雙床房
入住於2023年07月
訪客用戶
夫妻／情侶出遊
精緻大床套房帶陽台
入住於2023年06月
yaxi
朋友出遊
高級雙床房
入住於2022年12月
訪客用戶
朋友出遊
高級雙床房
入住於2023年05月
Nazz SG
家庭出遊
豪華大床房
入住於2023年12月
Rachx
家庭出遊
高級大床房
入住於2023年12月
CamuCamu Taste Of Manado
夫妻／情侶出遊
精緻大床套房帶陽台
入住於2024年01月
訪客用戶
夫妻／情侶出遊
高級雙床房
入住於2023年09月
匿名用戶
夫妻／情侶出遊
高級大床房
入住於2023年11月
Shangmao
商務出差 高級大床房
入住於2023年11月
匿名用戶
夫妻／情侶出遊 高級雙床房
入住於2023年07月
訪客用戶
夫妻／情侶出遊 精緻大床套房帶陽台
入住於2023年06月
yaxi
朋友出遊 高級雙床房
入住於2022年12月
訪客用戶
朋友出遊 高級雙床房
入住於2023年05月
Nazz SG
家庭出遊 豪華大床房
入住於2023年12月
Rachx
家庭出遊 高級大床房
入住於2023年12月
CamuCamu Taste Of Manado
夫妻／情侶出遊 精緻大床套房帶陽台
入住於2024年01月
訪客用戶
夫妻／情侶出遊 高級雙床房
入住於2023年09月
匿名用戶
夫妻／情侶出遊 高級大床房
入住於2023年11月