We stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.
kthérèse
獨自出遊
標準特大床房
入住於2025年08月
2.7
評價於:2025年09月01日
I was very disappointed with my stay at the AC Marriott Belfast. For the price I paid, I expected far better service and a warmer, more respectful experience.
The room itself was fine, though I was surprised to find no complimentary water bottles provided. Check-in took an unnecessarily long time, with no explanation why, and the reception staff came across as abrupt and disengaged—barely making eye contact. The location is a bit of a walk from the city's activities. The one bright spot was a genuinely lovely young employee who delivered my room service the first night of my stay; he showed more professionalism friendliness than most of the staff I encountered.
Unfortunately, there’s an older man with an English accent working at night in the bar area who was extremely rude—frankly enough to put anyone off staying here. Breakfast was also severely underwhelming.
This hotel needs to make serious changes in terms of customer service and guest experience. I would not stay here again.
It was a pleasant experience overall, but I expected more from such a hotel. The floor of the room wasn't cleaned and mopped, and there was dust anywhere. We also didn't even get a bottle of water. However, I called them to see if we can check in a little bit early and they let us with no extra cost! It worth it.
Excellent hotel service , the location was great and only 15 min walk to the city centre . This will be our go to hotel in belfast . Also close to the titanic museum. The restaurant was very good and all the staff were very friendly.
We stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.
kthérèse
獨自出遊 標準特大床房
入住於2025年08月
2.7
評價於:2025年09月01日
I was very disappointed with my stay at the AC Marriott Belfast. For the price I paid, I expected far better service and a warmer, more respectful experience.
The room itself was fine, though I was surprised to find no complimentary water bottles provided. Check-in took an unnecessarily long time, with no explanation why, and the reception staff came across as abrupt and disengaged—barely making eye contact. The location is a bit of a walk from the city's activities. The one bright spot was a genuinely lovely young employee who delivered my room service the first night of my stay; he showed more professionalism friendliness than most of the staff I encountered.
Unfortunately, there’s an older man with an English accent working at night in the bar area who was extremely rude—frankly enough to put anyone off staying here. Breakfast was also severely underwhelming.
This hotel needs to make serious changes in terms of customer service and guest experience. I would not stay here again.
It was a pleasant experience overall, but I expected more from such a hotel. The floor of the room wasn't cleaned and mopped, and there was dust anywhere. We also didn't even get a bottle of water. However, I called them to see if we can check in a little bit early and they let us with no extra cost! It worth it.
Excellent hotel service , the location was great and only 15 min walk to the city centre . This will be our go to hotel in belfast . Also close to the titanic museum. The restaurant was very good and all the staff were very friendly.
118752****
商務出差
高級特大床房
入住於2025年12月
Shuipingzuoshiren
家庭出遊
標準兩張大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊
標準特大床房
入住於2025年11月
訪客用戶
家庭出遊
標準兩張大床房
入住於2025年10月
kthérèse
獨自出遊
標準特大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊
標準特大床房
入住於2025年10月
Ligoumaolog
獨自出遊
標準特大床房
入住於2025年02月
Sh.kila
夫妻/情侶出遊
標準特大床房
入住於2024年12月
Xiaomagege
家庭出遊
標準兩張大床房
入住於2025年02月
訪客用戶
家庭出遊
標準兩張大床房
入住於2025年07月
118752****
商務出差 高級特大床房
入住於2025年12月
Shuipingzuoshiren
家庭出遊 標準兩張大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊 標準特大床房
入住於2025年11月
訪客用戶
家庭出遊 標準兩張大床房
入住於2025年10月
kthérèse
獨自出遊 標準特大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊 標準特大床房
入住於2025年10月
Ligoumaolog
獨自出遊 標準特大床房
入住於2025年02月
Sh.kila
夫妻/情侶出遊 標準特大床房
入住於2024年12月
Xiaomagege
家庭出遊 標準兩張大床房
入住於2025年02月
訪客用戶
家庭出遊 標準兩張大床房
入住於2025年07月