My recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved.
As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience.
In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.
訪客用戶
夫妻／情侶出遊
行政雙人房
入住於2023年09月
3.5
評價於：2023年09月30日
The good- great location, high quality bed and furnishings.
The disappointing- bar service in 1st floor awful. Lots of staff but took 30 mins to get 2 glasses of wine-had to chase up to get it. Different levels of wine in the two glasses.
Service at breakfast also not good. Lots of staff but slow and no greetings/ interactions. The hot food was great but local cheese was some Brie and curled up slices of ? cheddar. Fruit salad was 95% apple with the rest watermelon. Home made granola - looked like Alpen.
Room very comfortable but air con didn’t seem to work and layer of scum between bathroom sick and marble top - which came out when sink filled for hubby’s shave.
Have fed back to hotel reception so hopefully will improve.
Overall disappointed in what we had planned as a luxury treat.
My recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved.
As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience.
In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.
訪客用戶
夫妻／情侶出遊 行政雙人房
入住於2023年09月
3.5
評價於：2023年09月30日
The good- great location, high quality bed and furnishings.
The disappointing- bar service in 1st floor awful. Lots of staff but took 30 mins to get 2 glasses of wine-had to chase up to get it. Different levels of wine in the two glasses.
Service at breakfast also not good. Lots of staff but slow and no greetings/ interactions. The hot food was great but local cheese was some Brie and curled up slices of ? cheddar. Fruit salad was 95% apple with the rest watermelon. Home made granola - looked like Alpen.
Room very comfortable but air con didn’t seem to work and layer of scum between bathroom sick and marble top - which came out when sink filled for hubby’s shave.
Have fed back to hotel reception so hopefully will improve.
Overall disappointed in what we had planned as a luxury treat.
訪客用戶
商務出差
豪華雙人房
入住於2024年03月
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夫妻／情侶出遊
行政雙人房
入住於2023年09月
訪客用戶
商務出差 豪華雙人房
入住於2024年03月
訪客用戶
家庭出遊 行政雙人房
入住於2024年04月
huiyu1588
家庭出遊 豪華雙人房
入住於2023年09月
Lvxingzhedaxu
商務出差 豪華雙人房
入住於2023年09月
Biran123
商務出差 豪華雙人房
入住於2023年10月
Duniduni
夫妻／情侶出遊 豪華雙人房
入住於2023年08月
Yuxiansheng0574
家庭出遊 豪華雙床房
入住於2024年02月
Black Malisa
夫妻／情侶出遊 豪華雙人房
入住於2022年07月
Yvonne
家庭出遊 豪華家庭房
入住於2023年09月
訪客用戶
夫妻／情侶出遊 行政雙人房
入住於2023年09月