Well this time the FO service is very dissapointed.
I book via OTA and i provide my cc info too there.
During checkout i already asked regarding my payment settlement, not only once but twice...just to make sure. And they said settled and done.
After i leave the hotel, around 1 hour or so, the hotel without introducing whom i am talking to, suddenly text me to settle my bill. And I was shocked.
Tot all settled, and asked me to qr. Hello...what kind of service is that? Extremely disspointed with the way the asked payment...just via Whatsapp without identifying themself.
Cek in jam 16.30 antrinyaaaa panjang bgt & lamaaaa bgt. Tp receptionist nya baik. Kalau room nya untuk aku segitu kurang bersih & harga lumayan mahal (dpt hrg di 878rb/room/night tanpa breakfast) utk room begitu ya. Ga ada kolam renang juga.
匿名用戶
家庭出遊
標準大床房
入住於2025年05月
5.0
超讚
評價於:2025年06月07日
Ibis is one of our preferred accomodations when we travel. We love how convenient the hotel is, the cleanliness, great atmosphere as well as a good breakfast spread suitable for both kids and parents. What we love about staying at this particular hotel:
1. Strategically located next to Trans Studio Mall, it’s not only near a mall, it’s also next to Trans Studio Bandung theme park and mosque.
2. The rooms are clean and comfy.
3. The breakfast spread has plenty of options with a pleasant array of both Indonesian and western options.
4. Plus point: they have a special kids room for breakfast during the weekends which has two video game consoles, a slide and kids can make their own bento.
Downside:
1. The bathroom is a bit small but I can live with that.
Near by is trans studio shopping mall. It's quite convenient
匿名用戶
家庭出遊
高級大床房
入住於2025年06月
5.0
超讚
評價於:2025年07月05日
Good experience. Tempat bersih, kamar bersih. Yg paling penting sarapan nya enak enak semua.
匿名用戶
家庭出遊
標準大床房
入住於2025年06月
5.0
超讚
評價於:2025年06月07日
Hotel dengan sarapan enak2 semua bisa minta connecting door dan akses ke mall mudah
匿名用戶
商務出差
高級大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月27日
Good location
匿名用戶
其他
標準大床房
入住於2025年06月
5.0
超讚
評價於:2025年06月03日
Hotel bagus, Lokasi bagus, dekat dengan masjid.
匿名用戶
商務出差 標準大床房
入住於2025年09月
3.2
評價於:2025年09月24日
Well this time the FO service is very dissapointed.
I book via OTA and i provide my cc info too there.
During checkout i already asked regarding my payment settlement, not only once but twice...just to make sure. And they said settled and done.
After i leave the hotel, around 1 hour or so, the hotel without introducing whom i am talking to, suddenly text me to settle my bill. And I was shocked.
Tot all settled, and asked me to qr. Hello...what kind of service is that? Extremely disspointed with the way the asked payment...just via Whatsapp without identifying themself.
Cek in jam 16.30 antrinyaaaa panjang bgt & lamaaaa bgt. Tp receptionist nya baik. Kalau room nya untuk aku segitu kurang bersih & harga lumayan mahal (dpt hrg di 878rb/room/night tanpa breakfast) utk room begitu ya. Ga ada kolam renang juga.
匿名用戶
家庭出遊 標準大床房
入住於2025年05月
5.0
超讚
評價於:2025年06月07日
Ibis is one of our preferred accomodations when we travel. We love how convenient the hotel is, the cleanliness, great atmosphere as well as a good breakfast spread suitable for both kids and parents. What we love about staying at this particular hotel:
1. Strategically located next to Trans Studio Mall, it’s not only near a mall, it’s also next to Trans Studio Bandung theme park and mosque.
2. The rooms are clean and comfy.
3. The breakfast spread has plenty of options with a pleasant array of both Indonesian and western options.
4. Plus point: they have a special kids room for breakfast during the weekends which has two video game consoles, a slide and kids can make their own bento.
Downside:
1. The bathroom is a bit small but I can live with that.
匿名用戶
商務出差
標準大床房
入住於2025年09月
匿名用戶
商務出差
標準大床房
入住於2026年07月
匿名用戶
家庭出遊
標準雙床房
入住於2025年07月
匿名用戶
家庭出遊
標準大床房
入住於2025年05月
訪客用戶
獨自出遊
標準大床房
入住於2025年08月
訪客用戶
好友出遊
標準大床房
入住於2025年08月
匿名用戶
家庭出遊
高級大床房
入住於2025年06月
匿名用戶
家庭出遊
標準大床房
入住於2025年06月
匿名用戶
商務出差
高級大床房
入住於2025年07月
匿名用戶
其他
標準大床房
入住於2025年06月
匿名用戶
商務出差 標準大床房
入住於2025年09月
匿名用戶
商務出差 標準大床房
入住於2026年07月
匿名用戶
家庭出遊 標準雙床房
入住於2025年07月
匿名用戶
家庭出遊 標準大床房
入住於2025年05月
訪客用戶
獨自出遊 標準大床房
入住於2025年08月
訪客用戶
好友出遊 標準大床房
入住於2025年08月
匿名用戶
家庭出遊 高級大床房
入住於2025年06月
匿名用戶
家庭出遊 標準大床房
入住於2025年06月
匿名用戶
商務出差 高級大床房
入住於2025年07月
匿名用戶
其他 標準大床房
入住於2025年06月