This was my first time staying at Aston Hotel Batam for 2 days and 1 night. Overall, the stay was fine, but I was quite disappointed with the soundproofing of the room. It was very poor, and I could clearly hear noises and conversations from the corridor outside. I hope the management can look into improving this, as it affected the quality of rest during my stay.
訪客用戶
家庭出遊
豪華家庭房
入住於2025年09月
5.0
超讚
評價於:2025年09月30日
From when we arrived the staff straight away attended to us by carrying our bags in and opening the car door for us. We couldn't check in before 2pm but we were allowed a pre check in while they set aside our bags. And when we came back to the hotel after our room was ready, they kindly sent our bags up for us.
The hotel room was really spacious and clean and they set 3 single beds like I requested. The beds were really comfortable. The air-conditioning was strong. However the trash cans were bare without any plastic linings, which I wished they had because throwing stuff inside without the trash bag felt a little icky.
I wasn't really impressed with the shower and shampoo/conditioner dispenser. It was really quite inconvenient to use, and I'm pretty sure both dispensers were the same shower gel because the shampoo dispenser didn't really feel like shampoo or conditioner. It'd be better if they just used a travel sized bottle. Other than that the toilet was clean. I didn't have a chance to use the bathtub though.
The breakfast buffet had a variety of foods of which I thoroughly enjoyed, from breads, desserts, local food.
Overall highly recommend, the staff was attentive, the food was great, the room was spacious (but bring your own soap/shampoo). It's worth the price and enjoyed my stay. I would book this hotel a second time if come to Batam again.
Jsey L
夫妻/情侶出遊
豪華雙人房
入住於2025年09月
5.0
超讚
評價於:2025年09月27日
Good location, close to the most of the attraction places. Hotel room is clean, impressed by the super clean and big bathtub. All the hotel staffs are friendly. Only one bad point is the aircon was not cool enough, even though the temperature was set at 16 degree. Breakfast has variety choices especially the pastry and bread. Definitely will come back to stay next time.
Crispyong
家庭出遊
豪華雙人房
入住於2025年09月
4.0
評價於:2025年09月14日
One of the better hotels in batam. I was amazed by the gym facilities. It was really good and the equipment were maintained properly. Didnt get to try the grill restaurant. Would love to try it the next time. Will definitely book aston again. Value for money. The only downside is the service is a tad slow. Asked for clean towels took me 3 calls to the housekeeping before it was fulfiled.
Tingp
家庭出遊
兩臥室公寓
入住於2025年09月
4.5
很好
評價於:2025年09月12日
The service staff in general are very helpful and friendly. They are also quite quick in resolving situations. Standard of English is good as well. The facilities are aplenty. We did the swimming twice, tried the gym and missed out in the sauna and whirlpool. The buffet breakfast was very good as there are more live stations available compared to previous hotels that I have been to. The buffet restaurant was clean modern and grand feel to it. Staff was quick to clear plates. As we stayed in the apartment block, amenities in the apartment was a blend of old and refurbished new furniture. But cleanliness was done and was happy to get a high floor. To my surprise it was not very accessible by foot to nearby shops except for the convenience store opposite so we had to Gojek all the time though it was not expensive. It was very near Nagoya hill which gives a very local feel to it and so the prices are quite attractive compared to the grand Batam mall when all the international brands.
This was my first time staying at Aston Hotel Batam for 2 days and 1 night. Overall, the stay was fine, but I was quite disappointed with the soundproofing of the room. It was very poor, and I could clearly hear noises and conversations from the corridor outside. I hope the management can look into improving this, as it affected the quality of rest during my stay.
訪客用戶
家庭出遊 豪華家庭房
入住於2025年09月
5.0
超讚
評價於:2025年09月30日
From when we arrived the staff straight away attended to us by carrying our bags in and opening the car door for us. We couldn't check in before 2pm but we were allowed a pre check in while they set aside our bags. And when we came back to the hotel after our room was ready, they kindly sent our bags up for us.
The hotel room was really spacious and clean and they set 3 single beds like I requested. The beds were really comfortable. The air-conditioning was strong. However the trash cans were bare without any plastic linings, which I wished they had because throwing stuff inside without the trash bag felt a little icky.
I wasn't really impressed with the shower and shampoo/conditioner dispenser. It was really quite inconvenient to use, and I'm pretty sure both dispensers were the same shower gel because the shampoo dispenser didn't really feel like shampoo or conditioner. It'd be better if they just used a travel sized bottle. Other than that the toilet was clean. I didn't have a chance to use the bathtub though.
The breakfast buffet had a variety of foods of which I thoroughly enjoyed, from breads, desserts, local food.
Overall highly recommend, the staff was attentive, the food was great, the room was spacious (but bring your own soap/shampoo). It's worth the price and enjoyed my stay. I would book this hotel a second time if come to Batam again.
Jsey L
夫妻/情侶出遊 豪華雙人房
入住於2025年09月
5.0
超讚
評價於:2025年09月27日
Good location, close to the most of the attraction places. Hotel room is clean, impressed by the super clean and big bathtub. All the hotel staffs are friendly. Only one bad point is the aircon was not cool enough, even though the temperature was set at 16 degree. Breakfast has variety choices especially the pastry and bread. Definitely will come back to stay next time.
Crispyong
家庭出遊 豪華雙人房
入住於2025年09月
4.0
評價於:2025年09月14日
One of the better hotels in batam. I was amazed by the gym facilities. It was really good and the equipment were maintained properly. Didnt get to try the grill restaurant. Would love to try it the next time. Will definitely book aston again. Value for money. The only downside is the service is a tad slow. Asked for clean towels took me 3 calls to the housekeeping before it was fulfiled.
Tingp
家庭出遊 兩臥室公寓
入住於2025年09月
4.5
很好
評價於:2025年09月12日
The service staff in general are very helpful and friendly. They are also quite quick in resolving situations. Standard of English is good as well. The facilities are aplenty. We did the swimming twice, tried the gym and missed out in the sauna and whirlpool. The buffet breakfast was very good as there are more live stations available compared to previous hotels that I have been to. The buffet restaurant was clean modern and grand feel to it. Staff was quick to clear plates. As we stayed in the apartment block, amenities in the apartment was a blend of old and refurbished new furniture. But cleanliness was done and was happy to get a high floor. To my surprise it was not very accessible by foot to nearby shops except for the convenience store opposite so we had to Gojek all the time though it was not expensive. It was very near Nagoya hill which gives a very local feel to it and so the prices are quite attractive compared to the grand Batam mall when all the international brands.
訪客用戶
家庭出遊
豪華家庭房
入住於2026年03月
Ann lai siew wee
家庭出遊
三臥室公寓
入住於2026年03月
Sueann Ong
家庭出遊
豪華家庭房
入住於2026年03月
Tracyyyyyy
好友出遊
兩臥室公寓
入住於2025年10月
訪客用戶
夫妻/情侶出遊
豪華尊貴房 位於公寓
入住於2025年10月
訪客用戶
家庭出遊
豪華家庭房
入住於2025年09月
Jsey L
夫妻/情侶出遊
豪華雙人房
入住於2025年09月
Crispyong
家庭出遊
豪華雙人房
入住於2025年09月
Tingp
家庭出遊
兩臥室公寓
入住於2025年09月
Enderr
商務出差
精緻套房
入住於2026年03月
訪客用戶
家庭出遊 豪華家庭房
入住於2026年03月
Ann lai siew wee
家庭出遊 三臥室公寓
入住於2026年03月
Sueann Ong
家庭出遊 豪華家庭房
入住於2026年03月
Tracyyyyyy
好友出遊 兩臥室公寓
入住於2025年10月
訪客用戶
夫妻/情侶出遊 豪華尊貴房 位於公寓
入住於2025年10月
訪客用戶
家庭出遊 豪華家庭房
入住於2025年09月
Jsey L
夫妻/情侶出遊 豪華雙人房
入住於2025年09月
Crispyong
家庭出遊 豪華雙人房
入住於2025年09月
Tingp
家庭出遊 兩臥室公寓
入住於2025年09月
Enderr
商務出差 精緻套房
入住於2026年03月