木圖克倫伯公園水療酒店 (Muthu Clumber Park Hotel and Spa)

The whole stay was great, I needed somewhere to stay while work was being carried out on my house. The rooms are spacious and have bathtubs, there was a big desk for me to work at and the internet connection was perfect, I had multiple video conferences and it never dropped once. Housekeeping were kind enough to check if I needed anything everyday, and reception staff were super friendly. Right next to a massive national trust property had some beautiful autumn walks However there is absolutely no phone signal (Vodafone)obviously nothing to do with the hotel it’s just extra info about the area!

Lovely hotel, staff so friendly happy & helpful. Spa such a nice little extra. We loved our stay here and will definitely stay here again.

Very friendly staff Lovely clean hotel

Room 18. After living in the area for most of our lives, we have always passed the hotel and thought how nice it always looked, so when we needed a hotel after moving out of the area this is the one that sprang to mind and would be a good location for us. Upon entering the hotel, the receptionist advised we had been upgraded to an executive room which was a pleasant surprise and had recently been refurbished.. The room we had on the ground floor was lovely, nice walk in shower and all seemed to be great. We unpacked, then left ready to return back later for a bite to eat and get settled in our room. Food was okay in the Normanton restaurant, we have certainly had worse. We then went to our room, upon entering we firstly noticed the handle on the bathroom door was loose, only half a toilet roll and no more in the bathroom. The best was yet to come, I thought we should check the bed , only to find, stains on the pillow cases- no pillow protectors either. Hairs and dirt in the middle of the bed with what looked like a ***** hair at the bottom of the bed, also bits all over like someone had been in bed with socks on. Also the linen was creased as though someone had slept in the bed. The was also no mattress protector. W also found a door card in the middle of the bed, probably left by the previous guests, this would suggest it was never checked. We were certainly not going to be sleeping in this bed. Went to reception where a young lady came to the room to see for herself. She went off to see if there was another room we could move to. I did ask if someone could just change the bedding, to which we were advised there was no one available in housekeeping to do this. We were offered 2 rooms, we picked the room which was equivalent to the one we had but it did not have a walk in shower. This bed was certainly cleaner, so we settled in this one room 47. We did notice around the bath, whoever had used sealant had made an horrendous job, it was so thick and areas had been missed 🙄 Looking round the hotel, it looks very tired , dado rails were chipped, skirting was marked, carpets were stained all through the hotel , reception area is lovely but behind the scenes it certainly needs some work. In some areas down the corridors it had a fusty smell. We were sorted with our query not to our full satisfaction but things like this should not happen in what would appear on the outside a lovely hotel. We did speak to someone the following day, a gentleman we didn't get his name, he was talking to employees from the housekeeping team trying to understand why the bed was not changed, to be told it may have been a mistake and classed as a stay room, which I assume meant the bed did not need to be changed as people were already staying in the room. Mistakes like this should not happen, sorry to say we would not be staying again Should have taken photos but unfortunately I did not on this occasion.

Brilliant place to stay, rooms are very comfortable and great value for money. Friendly staff and quiet lounge area. Breakfast is help yourself and the quality of the food items on offer was amazing. Definitely recommend.

Good location, excellent service, rooms good, would definitely stay again. !

Really great hotel with super friendly and helpful staff, great location for walking and trail running, peaceful surroundings and easy to find.