坐落於哥特區的巴塞隆納默瑟飯店,會讓您在巴塞隆納擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現Ginger、聖公義教堂和Font de San Just距離飯店都不遠。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。除此之外,周邊餐飲種類繁多。Enigma Concept(西餐)供應一流的推薦美味-油封龍蝦尾,COCINA HERMANOS TORRES(Cocina Hermanos Torres)(西餐)提供的鵝肝義大利餃備受好評,Disfrutar(Disfrutar)(西餐)的玉米粒鵝肝也是來這裡遊玩不容錯過的美味。優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。提供乾洗服務,為您的旅途省心。
I stayed at Mercer Hotel Barcelona with my daughter and left deeply disappointed. As someone who travels frequently and has stayed in many hotels around the world, I found the difference between this hotel’s reputation and the actual experience quite striking.
The location is excellent, and the breakfast was genuinely good. Unfortunately, these were the only aspects that met our expectations.
The rooftop “pool” is actually a very small plunge pool rather than a proper swimming pool. The area was unpleasant and poorly maintained, with pigeons constantly gathering around it and visible bird droppings.
Our Deluxe Double Room felt tired and urgently in need of renovation. The furniture was dated and worn, the minibar was extremely limited, and some of the bathroom floor tiles moved under our feet while we were showering. The bed linen had visible black marks, and the towels were old, worn and discoloured. None of this is acceptable in a hotel presented as a five-star luxury property.
The service was equally disappointing. Considering the hotel’s difficult access, we expected someone to offer assistance with our luggage or help arrange transportation, but no such help was offered. Most of the staff came across as cold and indifferent, apart from one female employee who was genuinely kind and helpful.
When a hotel charges rates in the region of €700-800€ per night, guests should reasonably expect immaculate rooms, attentive service and genuine five-star comfort. That was simply not our experience. Overall, the hotel felt closer to an average three- or four-star property. I have stayed in lower-category hotels that were far better maintained and provided much warmer service.
Apart from the location and breakfast, Mercer Hotel Barcelona was a major disappointment. I would not return.
I stayed at Mercer Hotel Barcelona with my daughter and left deeply disappointed. As someone who travels frequently and has stayed in many hotels around the world, I found the difference between this hotel’s reputation and the actual experience quite striking.
The location is excellent, and the breakfast was genuinely good. Unfortunately, these were the only aspects that met our expectations.
The rooftop “pool” is actually a very small plunge pool rather than a proper swimming pool. The area was unpleasant and poorly maintained, with pigeons constantly gathering around it and visible bird droppings.
Our Deluxe Double Room felt tired and urgently in need of renovation. The furniture was dated and worn, the minibar was extremely limited, and some of the bathroom floor tiles moved under our feet while we were showering. The bed linen had visible black marks, and the towels were old, worn and discoloured. None of this is acceptable in a hotel presented as a five-star luxury property.
The service was equally disappointing. Considering the hotel’s difficult access, we expected someone to offer assistance with our luggage or help arrange transportation, but no such help was offered. Most of the staff came across as cold and indifferent, apart from one female employee who was genuinely kind and helpful.
When a hotel charges rates in the region of €700-800€ per night, guests should reasonably expect immaculate rooms, attentive service and genuine five-star comfort. That was simply not our experience. Overall, the hotel felt closer to an average three- or four-star property. I have stayed in lower-category hotels that were far better maintained and provided much warmer service.
Apart from the location and breakfast, Mercer Hotel Barcelona was a major disappointment. I would not return.
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