Bad experience - false advertising
We booked a room at this hostel because it was clearly stated that the room would have a private bathroom, which was very important to us. However, upon arrival, we discovered that the bathroom was shared. We immediately informed the staff, but they were unwilling to provide any other options and only offered to move us to a room with a private bathroom for one night, with the condition that we leave by 7 AM the next morning. They also refused to issue a refund, which was completely unacceptable.
We paid for a service we did not receive and were treated with no consideration. I do not recommend this place to anyone.
Mila Rochmika
家庭出遊
家庭房
入住於2024年07月
4.0
評價於:2024年08月09日
benar² gak nyangka ada penginapan yang rasanya seperti rumah, nyaman & betah. sampai jumpa lagi BWI, terimakasih omah ulfah homestay 🙏
訪客用戶
夫妻/情侶出遊 標準雙床房
入住於2024年09月
1.0
評價於:2024年09月07日
Bad experience - false advertising
We booked a room at this hostel because it was clearly stated that the room would have a private bathroom, which was very important to us. However, upon arrival, we discovered that the bathroom was shared. We immediately informed the staff, but they were unwilling to provide any other options and only offered to move us to a room with a private bathroom for one night, with the condition that we leave by 7 AM the next morning. They also refused to issue a refund, which was completely unacceptable.
We paid for a service we did not receive and were treated with no consideration. I do not recommend this place to anyone.
Mila Rochmika
家庭出遊 家庭房
入住於2024年07月
4.0
評價於:2024年08月09日
benar² gak nyangka ada penginapan yang rasanya seperti rumah, nyaman & betah. sampai jumpa lagi BWI, terimakasih omah ulfah homestay 🙏
訪客用戶
夫妻/情侶出遊
標準雙床房
入住於2024年09月
Mila Rochmika
家庭出遊
家庭房
入住於2024年07月
訪客用戶
夫妻/情侶出遊 標準雙床房
入住於2024年09月
Mila Rochmika
家庭出遊 家庭房
入住於2024年07月