曼谷素坤逸威斯汀大酒店 (The Westin Grande Sukhumvit, Bangkok)

住了7晚，花了八千多軟妹幣，房間小，設施老，細節沒法看，太舊了。房間外面BTS和tuk tuk車的聲音太吵了。 值得肯定的是所有服務人員的服務態度都很好，然後被子是westin havenly，質感很好，睡著很舒服。健身房24小時開放，設施還可以，值得肯定

印象中第二次入住曼谷素坤逸威斯汀，到了房間剛要休息發現床單一個大汙漬，比較噁心。於是叫了客房經理直接換了房間，給予的補償是免費兩天早餐和可以延遲到下午兩點退房……好吧，趕緊休息才是正事。換了新房間，發現被罩上有一個類似於墨水或者油汙之類的汙漬，這真夠精彩的，怎麼又來了，但心想算了，趕緊叫服務員換一個新的床單吧，等了十五分鐘不來……我是有點不高興了，直接又叫了客房經理。經理來了之後跟服務員一起換了新床單，然後甩下一句“already changed”扭頭就走了……對，非常瀟灑和從容，搞得我感覺是我對不起他了。以為也就這樣了，結果精彩繼續，第二天醒來發現床頭縫隙裡有一張之前客人遺留的門卡，那就説明其實衞生真的就沒有好好打掃啊！確實有點兒過了。

地理位置較好，兩條地鐵交匯處，旁邊商場超市便利店夜市一應俱全，應該去哪個景點都較為方便。泳池人也不多，孩子游得很盡興。不足就是太靠近主幹道了，所以即便到晚上了，摩託車聲音還此起彼伏，如果對噪音敏感的人群，可能需要慎重選擇。

老牌五星 酒店設施有點老 但是位置很方便 在21商場旁邊 吃飯逛街都很方便 也是bts和mrt交錯的一個大站旁邊 酒店很多日本人 所以感覺日餐蠻多的 可以有點中餐就更好了 還有噪音有點大 靠近主要幹道 建議怕吵的別選沒去游泳池 還有床稍微有點軟

較舊的酒店，但係位置一流，在Asok區Terminal 21 shopping mall 旁邊，交通方便 服務態度好，酒店早餐選擇多，適閤家庭客

My recent stay was a mixed experience, but the exceptional staff and delicious food truly stood out. The front desk staff were incredibly friendly and accommodating, making the check-in and check-out process smooth and pleasant. Their warm service was definitely the highlight of my 訂房網站. The breakfast was also fantastic—the variety was great, and the food was fresh and high-quality. It’s clear that a lot of care is put into their culinary offerings. On the other hand, the hotel's facilities could use a major update. The overall decor felt quite dated, and the room itself had several issues. The shower pressure was very low, which was frustrating. On my first night, the shampoo dispenser was completely empty. I left a note for housekeeping, but it still wasn't refilled the next day. I don't blame the staff, but it was an oversight that affected my stay. Furthermore, some of the room's electrical systems seemed old. The control panel was outdated, with exposed wires, and the telephone was out of service. I also found that some of the power outlets were loose, making it difficult to charge my devices. In summary, if you're looking for a hotel with outstanding service and great food, this is a solid choice. However, if modern facilities and a new-looking room are a priority, you might want to consider other options.

剛結束在曼谷素坤逸威斯汀的入住，體驗非常滿意，必須給個好評！ 酒店的地理位置絕佳，就在BTS Asok站旁邊，出大門就是輕軌，距離MRT也衹有幾步之遙。對面就是Terminal 21購物中心，逛街吃飯按摩都超級方便，出行購物無縫銜接。 環境方面，房間寬敞明亮，雖然酒店有些年頭但維護得很好，乾淨整潔。泳池和健身房的體驗也很愜意。 特別想誇誇這裡的服務。從前台到禮賓，每位員工都面帶微笑，主動幫忙提行李、叫車。下次來曼谷一定會再選擇這裡！

前台女士服務態度很好，酒店整體房間整潔無異味，更新下淋浴花灑系統會更好，是素坤逸地區不錯的酒店了，愛乾淨的可以入住

The location of this hotel is excellent as it is just 1 to 2 mins away from asok bts and about 3 mins away from sukhumvit mrt. It is also just beside terminal 21. Check-in was smooth. I booked a room with lounge access, but the staff failed to give me the letter stating the lounge timings and what I was entitled to. In addition, I was entitled to 2 free drinks at the bar but again the staff doing the check-in failed to give me the voucher for them. I was also not given a receipt for the deposit I paid, and was not told an e copy would be sent instead. The room was fine. It felt a bit dark and run down / old. The tv was not functioning well. The top part of the screen was darkened. Unlike other hotels of similar ratings, there wasn't a pillow menu available as well. The lounge was fine. Canapés consisted either of seafood or spicy stuff or a mixture of the two, both of which I don't eat partly due to allergies. Hence it was disappointing. In addition, they ran out of canned lipton lemon tea. I don't understand how they do their stock taking or why it wasn't topped up in their inventory when they know there are only 2 cans left. Room service was stingy with their coffee. I tend to drink a lot of coffee and put 2 packets per cup. Yet when I asked for a top-up they said they normally only give a up to 5 pet room. Cleaner was odd. When I asked her for additional amenities she said she has to "call first". Presumably room service. I'm not sure if this is the standard operating procedure for this hotel because this is the first time I've encountered such a thing. For a 5 star hotel and the price they are charging I'm surprised at the stinginess of the coffee and how they can assume that those who allergic to seafood will eat spicy stuff (as that was the only other alternative available).

酒店比較舊了 但是服務還行吧 出行也很方便 周邊吃喝玩樂都有