這家酒店設施陳舊,房間很差,樓道里一股**味道。服務也不好,根本不值得這個價格,衹是因為我有朋友在這兒定了長租房,我定了一晚上1800人民幣的房費,然後中午十二點打電話給我叫我退房,我説晚點,一點鐘可以嗎,她説可以,然後我朋友住樓上,催我去吃飯,我去吃個飯下來收拾,我一點十分左右下來,有個電話打來,我正準備説我下來退房了,然後他就掛了,我就把東西放到三十樓,存我朋友那兒,再下去退房,差不多一點二十,然後這個前台(名字叫Aliya)就叫我給2000泰銖延遲退房費,我覺得很無語,我説我住這麼多次酒店提前説一聲延遲退房,在兩點之前都沒有太大問題,你這個要我多給錢我覺得有點坑,她態度很不好,非常強硬,説不給馬上叫警察來逮捕我,給我氣笑了,我説行啊,你都要叫警察了,你叫來唄,這就不是兩千泰銖的事,這是你有點威脅我,我在這兒等著你叫警察來,我本來是約好和朋友一起去芭達雅,朋友車和司機都來了,接我走的,我叫他們先走,結果這個女的連我們車都不讓走,司機告訴我如果他走了,這個女的還要叫警察逮捕他,真的搞笑。我朋友四歲的女兒還在車上等著,我們不想讓他們等太久,給了錢,然後讓這個女的道歉,結果這女的説不道歉,她説反正她道歉了我們可能還要投訴,她就不要道歉。本來我朋友説讓她道歉,我們就給錢走了,現在她還是態度很惡劣。最開始我和她英文溝通,後來司機來了,司機會泰語中文,她就一直用手指著我跟那個司機罵我,司機都翻譯不過來了。
回到車上我真的越想越氣,避雷吧,這個酒店,太囂張了真的。
The service of this hotel is incredible horrible. I had really bad experience here. I can’t imagine this happening in Thailand. Also This whole hotel smells like *********, and the lobby people seems super angry and rude at any time. The lobby people (Aliya)even use police to threaten us. And don’t let our car and even our friends (including a 4 year old girl and 60 year old woman)who waiting in car to leave. This is kind of our freedom restriction. How terrible she is.
And in the end she even refuses to say sorry to us because she said she can only say sorry if we promise we don’t complain her. We said ok no complaints. She still said she don’t want to say sorry because she is afraid even she say sorry we still complain her. This is so ridiculous.
Ok l will not only complain to your hotel. And l will write in English and Chinese both for complain your hotel service in google map , ins, Facebook,TikTok , YouTube ,xiaohongshu and C訂房網站… Also l will let my friend who lives in your hotel also write about your horrible temper and service.
The whole thing is like: around 12:30 pm she called me no late than 1 pm check out . I said ok. Then l go to my friends’ floor to eat lunch. My friend lives in 30th of this hotel. They even rent here for one month. I ask my another friend to pick my things to the lobby place then we will go to Pattaya for two days then come back. My friends who help me to pick up luggage them don’t understand English. They couldn’t fully understand what lobby said when they call. Around 1:15pm we go downstairs after l finish my meal at 30th floor. I wait at elevator to ask my friend keep one of my luggage at her room.
Then The lobby guy who called Aliya use her angry face ask me to pay 2000 baht for check out delay. If l don’t pay ,she will ask police to arrest me. Ok , l said let police come. The police is especially working for your hotel, right? I ask my two friends go firstly. The car is waiting for us. My friend’s young daughter,mother and wife are also in the car waiting for us. This Lobby Girl Aliya said nobody can go no car can go. All wait here for police. I said l wait here for police let them go. She said no. All you guys should wait here for police. How dare she!I can’t communicate with her. She keeps using her finger point at me rudely and complaining about me to my Thai driver.
In the end we don’t want to waste the time, my friend pay for this 2000 baht because he doesn’t want her 4 year old girl waiting for too long.
This is not about money. It’s about if you work as lobby guy you should learn to show your respect to your customers. Don’t use like police to threaten anyone in your country.
狗屎酒店,Check in 時的態度已經非常不好,按金必須現金,而且必須2點才有房給客人,放下行李袋出外,回來時行李房找不到我的行李,擾攘多時,才在別的地方把我的行李拿回來
餐廳用卡付款,他的機械不能刷,説我的卡壞叫我拿另外一張卡,給美金説我的美金有點汙漬,要低匯率給我對換,最終我出門口ATM拿錢泰幣,我問他們我的卡壞還是你的機械壞,無人回覆,這酒店以後一定不住,打入黑名單
這家酒店設施陳舊,房間很差,樓道里一股**味道。服務也不好,根本不值得這個價格,衹是因為我有朋友在這兒定了長租房,我定了一晚上1800人民幣的房費,然後中午十二點打電話給我叫我退房,我説晚點,一點鐘可以嗎,她説可以,然後我朋友住樓上,催我去吃飯,我去吃個飯下來收拾,我一點十分左右下來,有個電話打來,我正準備説我下來退房了,然後他就掛了,我就把東西放到三十樓,存我朋友那兒,再下去退房,差不多一點二十,然後這個前台(名字叫Aliya)就叫我給2000泰銖延遲退房費,我覺得很無語,我説我住這麼多次酒店提前説一聲延遲退房,在兩點之前都沒有太大問題,你這個要我多給錢我覺得有點坑,她態度很不好,非常強硬,説不給馬上叫警察來逮捕我,給我氣笑了,我説行啊,你都要叫警察了,你叫來唄,這就不是兩千泰銖的事,這是你有點威脅我,我在這兒等著你叫警察來,我本來是約好和朋友一起去芭達雅,朋友車和司機都來了,接我走的,我叫他們先走,結果這個女的連我們車都不讓走,司機告訴我如果他走了,這個女的還要叫警察逮捕他,真的搞笑。我朋友四歲的女兒還在車上等著,我們不想讓他們等太久,給了錢,然後讓這個女的道歉,結果這女的説不道歉,她説反正她道歉了我們可能還要投訴,她就不要道歉。本來我朋友説讓她道歉,我們就給錢走了,現在她還是態度很惡劣。最開始我和她英文溝通,後來司機來了,司機會泰語中文,她就一直用手指著我跟那個司機罵我,司機都翻譯不過來了。
回到車上我真的越想越氣,避雷吧,這個酒店,太囂張了真的。
The service of this hotel is incredible horrible. I had really bad experience here. I can’t imagine this happening in Thailand. Also This whole hotel smells like *********, and the lobby people seems super angry and rude at any time. The lobby people (Aliya)even use police to threaten us. And don’t let our car and even our friends (including a 4 year old girl and 60 year old woman)who waiting in car to leave. This is kind of our freedom restriction. How terrible she is.
And in the end she even refuses to say sorry to us because she said she can only say sorry if we promise we don’t complain her. We said ok no complaints. She still said she don’t want to say sorry because she is afraid even she say sorry we still complain her. This is so ridiculous.
Ok l will not only complain to your hotel. And l will write in English and Chinese both for complain your hotel service in google map , ins, Facebook,TikTok , YouTube ,xiaohongshu and C訂房網站… Also l will let my friend who lives in your hotel also write about your horrible temper and service.
The whole thing is like: around 12:30 pm she called me no late than 1 pm check out . I said ok. Then l go to my friends’ floor to eat lunch. My friend lives in 30th of this hotel. They even rent here for one month. I ask my another friend to pick my things to the lobby place then we will go to Pattaya for two days then come back. My friends who help me to pick up luggage them don’t understand English. They couldn’t fully understand what lobby said when they call. Around 1:15pm we go downstairs after l finish my meal at 30th floor. I wait at elevator to ask my friend keep one of my luggage at her room.
Then The lobby guy who called Aliya use her angry face ask me to pay 2000 baht for check out delay. If l don’t pay ,she will ask police to arrest me. Ok , l said let police come. The police is especially working for your hotel, right? I ask my two friends go firstly. The car is waiting for us. My friend’s young daughter,mother and wife are also in the car waiting for us. This Lobby Girl Aliya said nobody can go no car can go. All wait here for police. I said l wait here for police let them go. She said no. All you guys should wait here for police. How dare she!I can’t communicate with her. She keeps using her finger point at me rudely and complaining about me to my Thai driver.
In the end we don’t want to waste the time, my friend pay for this 2000 baht because he doesn’t want her 4 year old girl waiting for too long.
This is not about money. It’s about if you work as lobby guy you should learn to show your respect to your customers. Don’t use like police to threaten anyone in your country.
狗屎酒店,Check in 時的態度已經非常不好,按金必須現金,而且必須2點才有房給客人,放下行李袋出外,回來時行李房找不到我的行李,擾攘多時,才在別的地方把我的行李拿回來
餐廳用卡付款,他的機械不能刷,説我的卡壞叫我拿另外一張卡,給美金説我的美金有點汙漬,要低匯率給我對換,最終我出門口ATM拿錢泰幣,我問他們我的卡壞還是你的機械壞,無人回覆,這酒店以後一定不住,打入黑名單
Piegorsong
獨自出遊
一臥室精緻套房
入住於2025年03月
yee ha
家庭出遊
三臥室至尊套房
入住於2025年01月
徐明芳
家庭出遊
兩臥室家庭套房
入住於2025年01月
訪客用戶
家庭出遊
兩臥室家庭套房
入住於2025年01月
Patrick wu
獨自出遊
豪華尊享房
入住於2025年03月
偉昭
與好友旅遊
兩臥室家庭套房
入住於2024年12月
訪客用戶
商務出差
按摩浴缸套房2臥室
入住於2024年08月
YITING
家庭出遊
兩臥室家庭套房
入住於2024年07月
Cally Tang
夫妻/情侶出遊
一臥室精緻套房
入住於2024年08月
訪客用戶
商務出差
豪華房
入住於2025年01月
Piegorsong
獨自出遊 一臥室精緻套房
入住於2025年03月
yee ha
家庭出遊 三臥室至尊套房
入住於2025年01月
徐明芳
家庭出遊 兩臥室家庭套房
入住於2025年01月
訪客用戶
家庭出遊 兩臥室家庭套房
入住於2025年01月
Patrick wu
獨自出遊 豪華尊享房
入住於2025年03月
偉昭
與好友旅遊 兩臥室家庭套房
入住於2024年12月
訪客用戶
商務出差 按摩浴缸套房2臥室
入住於2024年08月
YITING
家庭出遊 兩臥室家庭套房
入住於2024年07月
Cally Tang
夫妻/情侶出遊 一臥室精緻套房
入住於2024年08月
訪客用戶
商務出差 豪華房
入住於2025年01月