曼谷河畔薩利爾酒店 (The Salil Hotel Riverside Bangkok)

已經第三次回來這家酒店了 👍 一如既往像回家一樣，有賓至如歸的感覺！ 感謝酒店安排的生日小蛋糕！ 今次訂了酒店的早餐， 款式尚算多，水果特別新鮮好味！ 在這個酒店位置，訂早餐會比較方便！ 泳池非常relax！ 唯一是自己訂錯了房間， 個人認為江景的房間比較好好看， 今次不小心訂錯了泳池景， 也是不錯的，只是江景房裝修比較適合自己！

飯店整體漂亮 只是入口不太明顯 進去後內部裝潢顯高級感 只是空間對比其他飯店可能不算太大 河畔房其實能看到的河景不多 但整體還是給好評 推薦入住

在老城區的感覺，最大優點是靠近河邊，還有自己的遊輪免費坐，這個餐廳也還不錯，吃了兩頓，設施這些都齊全，服務中規中矩，裝修我覺得有點點女性化，感覺還是可以的。

第3次入住，每年到曼谷都選擇此酒店，環境舒服，遠離繁忙的市中心，酒店提供shuttle boat往返icon Siam很方便。

酒店員工非常親切，有禮貌！酒店入大堂不大，但入內很舒服，很新式的裝修。房間乾淨，設施齊全。唯一就是泳池設施的位置有點骯髒，顧客離開後的飲品食品，沒人收拾，地上還有不少吹落地下的垃圾。小朋友説泳池水很骯髒，有昆蟲屍體、髮飾等細垃圾，泳池內瓷磚鬆動，應該沒有更換池水和沒有足夠的泳池服務員去即時清理。和有一點就是電梯太早關冷氣，晚上十時多回去就關了。和大棠樓上的娛樂室，有桌球和遊戲機，說明不會關閉，但是冷氣也很早就關了，回去酒店去玩耍的時候，熱到成身大汗。應該設置如有客人上去可以自行開啟冷氣就好了。。最後想表達如果酒店有免費咖啡就更加好了，除了房間有咖啡機，在大堂休息和等候去機場的時間需自費在Mini 吧購買咖啡。

曼谷河畔Salil酒店坐落湄南河邊，環境寧靜寫意，房間乾淨企理，配備簡易廚具。免費接駁船直達Asiatique侏羅紀園區同沙吞BTS站，出行超方便，露天泳池打卡一流，服務熱心。

這家飯店我已經入住第二次，距離熱鬧的河濱夜市走路約10分鐘，飯店附近有好幾家7-11，按摩店、快炒、地理位置蠻好的

2026年6月12 號晚上10點我點了外賣， 22:30 我看送到了於是打電話給前台問是否可以幫忙送來1409房間， 酒店回覆是不可以，必須自己去大廳取。 當我到了大廳， 我發現我點的超市外賣沒在前台， 到處找， 找不到。 然後我打電話給送餐的Grab 司機， 司機説大廳的員工讓他拿走！ 員工説不準放在這裡！！ 説因為訂單上沒有寫房間號 沒有寫名字 。 我已經付款的外賣， 我送貨地址是Saili 酒店， 如果我的地址錯誤那麼是我的損失。 憑什麼讓外賣員把東西拿走？？ 酒店這時三個員工都來狡辯： 因為你沒寫房間號！ 因為你下單名字和你登記入住名字不一樣！ 請問誰會知道點外賣的時候需要寫上護照拼音， 和房間號！ 前台明確拒絕不會幫客人送食物到房間， 為什麼我要寫房間號？ 另外， 入住酒店的時候， 酒店什麼地方告知過客人點外賣必須寫房間號？ 晚上22:30 我在大廳等著外賣員送回來， 沒任何人來道歉， 完全沒有五星酒店的服務理念， 酒店員工都來指責我“ 你沒有寫護照名字” “ 你沒有寫房間號” 他們沒任何錯！ 作為一家自稱五星級的酒店，我看到的不是解決問題的態度，而是推卸責任和指責客人。 更糟糕的是，當晚接近23:00回到房間後，我又在沙發旁發現了一衹大的紅螞蟻，照片為證。 這次入住體驗讓我非常失望。酒店規模不大，本以為環境安靜、服務會更細緻，結果無論是服務意識、問題處理能力還是客房衞生，都遠遠達不到五 星級酒店應有的標準。 On June 12, 2026, at around 10:00 PM, I ordered groceries through Grab for delivery to the hotel. At approximately 10:30 PM, the app showed that the order had been delivered. I called the front desk and asked if they could help send it to Room 1409. The hotel informed me that they do not provide this service and that I would need to come down to the lobby to collect it myself. When I arrived at the lobby, I discovered that my groceries were nowhere to be found. I searched around but could not locate them. I then called the Grab driver, who told me that a hotel employee had instructed him to take the order away because it was not allowed to be left at the front desk. The reason given was that the order did not include a room number or guest name. This was extremely frustrating. The groceries had already been paid for, and the delivery address was clearly the Saili Hotel. If I had entered the wrong address, that would have been my responsibility and my loss. But on what basis does the hotel have the right to tell the driver to take away a paid order that had already been delivered? At that point, three hotel employees came to justify their actions, repeatedly insisting that the problem was mine because I had not included a room number and because the name on the order did not exactly match the name on my hotel registration. How would any guest know that they are required to enter the exact passport spelling of their name and their room number when ordering food delivery? The hotel never informed guests of such a policy during check-in. Furthermore, if the front desk had already made it clear that they would not deliver food to guest rooms, why would including a room number even be necessary? Another important question: where, exactly, does the hotel inform guests that food delivery orders must include a room number and the registered guest name? I was never told this at check-in, nor was any written policy provided. From 10:30 PM onward, I waited in the lobby for the driver to return with my groceries. Not a single employee apologized for the inconvenience. Instead, the staff repeatedly blamed me, saying, “You didn’t use your passport name” and “You didn’t provide a room number,” as though the hotel had done absolutely nothing wrong. For a hotel that claims to be five-star, I witnessed no willingness to solve a problem, only excuses and blame directed at the guest. To make matters worse, when I returned to my room shortly before 11:00 PM, I found a large red ant beside the sofa. I have photos as evidence. This stay was extremely disappointing. The hotel itself is relatively small, and I chose it expecting a quiet and relaxing weekend with attentive service. Unfortunately, the service attitude, problem-solving ability, and room cleanliness all fell far below what I would expect from a five-star hotel. I hope management takes this feedback seriously and improves both staff training and guest service standards to prevent other guests from having a similar experience. 希望酒店管理層能夠認真檢討員工培訓及服務流程，避免其他客人再遇到類似情況。

酒店餐廳品種豐富，服務員熱情待客，酒店有接駁船，來回周邊商場，景點很方便。我和家人玩的很盡興，希望下次再來。

性價比高 老外很多 房間不潮濕 下次還會選擇去住。 外面不遠就有711。旁邊貌似是個警察局。游泳池的水感覺也很乾凈。還有免費shuttle boat服務。