I would like to express my concerns regarding my stay at your hotel on February 6, 2025. Below are the details of the issues I encountered:
I arrived at the hotel and checked in around 2:00 PM. The male receptionist, who was wearing a suit and appeared to be middle-aged, confirmed my booking and mentioned the payment for the deposit. However, I did not hear or confirm the type of bed, and I did not specify my preference. I intended to have a single bed, but I was given a room with a double bed instead. When I requested a change, the receptionist informed me that no rooms were available.
Additionally, the power outlet near the mirror was not working. When I opened the curtain, I could see the hallway, which made me feel a lack of privacy. The room also had poor soundproofing, as I could hear Chinese-speaking guests walking by and talking outside the room. I am very disappointed with my experience at your hotel, and I regret my decision to stay here. The stay did not meet my expectations, and I hope you will address the issues I have raised. I look forward to hearing back from you and receiving clarification or an appropriate resolution.
I would like to express my concerns regarding my stay at your hotel on February 6, 2025. Below are the details of the issues I encountered:
I arrived at the hotel and checked in around 2:00 PM. The male receptionist, who was wearing a suit and appeared to be middle-aged, confirmed my booking and mentioned the payment for the deposit. However, I did not hear or confirm the type of bed, and I did not specify my preference. I intended to have a single bed, but I was given a room with a double bed instead. When I requested a change, the receptionist informed me that no rooms were available.
Additionally, the power outlet near the mirror was not working. When I opened the curtain, I could see the hallway, which made me feel a lack of privacy. The room also had poor soundproofing, as I could hear Chinese-speaking guests walking by and talking outside the room. I am very disappointed with my experience at your hotel, and I regret my decision to stay here. The stay did not meet my expectations, and I hope you will address the issues I have raised. I look forward to hearing back from you and receiving clarification or an appropriate resolution.
匿名用戶
商務出差
高級房 禁菸
入住於2025年09月
訪客用戶
好友出遊
高級房 禁菸
入住於2026年04月
匿名用戶
幫他人預訂
豪華房
入住於2025年07月
訪客用戶
獨自出遊
高級房 禁菸
入住於2026年03月
訪客用戶
商務出差
高級房 禁菸
入住於2026年02月
匿名用戶
夫妻/情侶出遊
豪華房
入住於2025年02月
訪客用戶
夫妻/情侶出遊
高級房 禁菸
入住於2025年04月
訪客用戶
獨自出遊
高級房 禁菸
入住於2025年07月
訪客用戶
夫妻/情侶出遊
高級房 禁菸
入住於2025年12月
匿名用戶
商務出差
一室房 禁菸
入住於2024年12月
匿名用戶
商務出差 高級房 禁菸
入住於2025年09月
訪客用戶
好友出遊 高級房 禁菸
入住於2026年04月
匿名用戶
幫他人預訂 豪華房
入住於2025年07月
訪客用戶
獨自出遊 高級房 禁菸
入住於2026年03月
訪客用戶
商務出差 高級房 禁菸
入住於2026年02月
匿名用戶
夫妻/情侶出遊 豪華房
入住於2025年02月
訪客用戶
夫妻/情侶出遊 高級房 禁菸
入住於2025年04月
訪客用戶
獨自出遊 高級房 禁菸
入住於2025年07月
訪客用戶
夫妻/情侶出遊 高級房 禁菸
入住於2025年12月
匿名用戶
商務出差 一室房 禁菸
入住於2024年12月