曼谷水門伯克利酒店 (The Berkeley Hotel Pratunam Bangkok)

房間：乾淨度還可以，但建築物蠻舊的，蓮蓬頭水壓不足 餐點：早餐，選擇性不多，不挑食的還是可以吃很飽！ 不曉得是哪個食物不夠新鮮（或者可能是蛋捲他們都不喜歡煮熟一點，蛋卷內部還太生），家人8個之中有2個吃到肚子不舒服！ 位置：算很方便，捷運站不遠，乘船站也不遠 購物：飯店旁的商場樓下很多可買，晚上外面也有小夜市攤販 附近就有大型量販店跟大型百貨公司可以逛 按摩：飯店旁的商場很多，走過馬路，也好幾家可以選

位置在暹羅百麗宮附近，很繁華，去中央商場不遠。酒店很大，人很多。前台小哥很好，給了我們高層，視野空間都不錯，較安靜。 分兩個樓，主塔和北塔，從主塔11樓這邊可以過去北塔，沒去北塔那邊，不做評論。床品舒適，不錯！ 早餐挺豐富

總體上來説很不錯，衹不過豪華型還是算不上吧。客流量很大，比較適閤家庭出遊。房間空間還可以，就是設定會比較普通陳舊？ 服務態度非常好，各個環節的服務人員都很耐心友善。 游泳池和健身房不大但也夠用，北塔和主塔距離比較走，要穿過很多區域，略麻煩。 出行去central world BigC都是可步行距離，但是距離公共交通站點就比較遠了，出門基本打車。

My two-night stay at this five-star hotel was a mixed experience. The hotel enjoys an excellent location, right next to Bangkok's main shopping area, and the entrance is certainly ostentatious, with large columns for parking upon arrival. Despite this first impression, the overall lobby already feels a bit dated and doesn't project the image of a modern five-star hotel. The rooms are noticeably spacious, which is a big plus, and the bathroom is also roomy. However, the overall decor and furnishings feel somewhat dated; it's clear that it could use a facelift to align with current standards for a hotel of this category. The central space of the room is completely empty and lacks any decorative elements that would add character to the room. Furthermore, the interior hallways leading to the rooms are narrow and noticeably dark, with no decoration to enhance the ambiance. The common facilities extend up to the 11th floor, and from there, they are divided into two towers (I stayed in the North Tower). Access to the North Tower is inelegant, requiring crossing the pool/children's play area and taking an outdoor corridor that connects the two towers. Furthermore, the views from the pool are not spectacular, as they directly overlook the less attractive part of the shopping malls. The breakfast experience was mixed. On the first day, it was served on the ground floor of our tower. It was more oriented toward Eastern tastes, although it also caters to Western tastes, but with less variety. A curious detail was that the bread had the hotel's name engraved on it, but overall, while the breakfast was adequate, it couldn't be described as "phenomenal." On the second day, breakfast management was chaotic: the North Tower's breakfast area was closed, and all guests were moved to the central lounge on the 10th floor, which proved to be insufficient for the number of guests. We had to wait between 5 and 10 minutes just to get a table, and the lines persisted until near the end of service (around 10:00). This decision to centralize and reduce space was not appropriate for the hotel's capacity. In short, while the location is good and the rooms are large, the dated decor, the confusing layout of the building, and the poor management of the breakfast service seriously detract from the five-star experience. The most disappointing experience was check-out. We were initially assisted by the hotel manager, who was very pleasant and helpful. We were in the middle of returning our deposit when we were abruptly interrupted by another guest who, without having yet arrived at the counter, demanded to be served immediately, raising his voice to get the manager's attention. Apparently, he is a regular guest. Unfortunately, the manager assisting us relented, leaving us standing there to serve him, and relegated us to another receptionist. Without further explanation, he was somewhat rude and unprofessional. The handling of this interruption was the lowest point. Despite directly addressing the manager's misconduct, we were only given a forced apology while the customer who interrupted us laughed at the situation. The lack of action to correct the other customer's rudeness and the staff's inaction in the face of the interruption are UNACCEPTABLE for a hotel of this category.

來曼谷水門住的酒店肯定是這間，方便，周邊都是逛逛，買買吃吃，國際早餐非常不錯，但，一定要住在主樓，別住北樓，住北樓要走一段路，不喜歡，（主樓）是首選。次次來曼谷必住酒店。

員工非常友善，服務態度一流，酒店環境很不錯👌地理位置優越，附近很多食市和購物商店。房間寬敞明亮，舒適乾淨，整體非常滿意👍早餐自助款式也很多，中西日都有，服務員都服務週到。

飯店門房很親切，原本很期待五星級飯店的水準， 但房間讓人有點失望，雖然空間很大，但設備感覺老舊，很多燈要關只能一個一個走過去按開關，不能從牆上控制。 浴室燈光不足，水壓也不夠，抽風扇的運轉聲音很大聲很吵。 早餐的自助吧還不錯，種類很多樣化。 被安排住在北塔，出入要走很久不是很方便(搭電梯到11樓再走一段路過天橋再搭電梯上樓) 從飯店走10分鐘左右可以到BIG C

雖然飯店比較老舊，但房間內整理得很乾淨，早餐種類多元，也有泳池健身房等設施。所在位置非常方便，有機場快線可以搭去機場，步行也可以到central world跟Big C，購物非常方便。

位置：就在水門附近， 附近Big C ， Central work , 四面佛步行大概10分鐘 服務： 都算熱情， 設施： 有待改進，房間冰箱不夠凍，導致放食物都會變壞 衛生： 還可以，但是房間也會有灰塵 總體來算是可以，唯獨早餐真的有點差，太偏印度式，是否因為酒店太多此客人。

酒店離BTS 有點距離，走路大概10分鐘左右 酒店樓下就有7-11便利店，麥當勞，晚上有擺地攤，對麵粉紅海南雞飯 房間洗手間很大，我們沒有要求BB床，自製了床圍 房間門的門鎖每次都要拍幾次卡才成功進去，不太順暢，其他都很好👍🏻