The service at the Bistro was inadequate, food at the Tavern was too expensive for its quality and the breakfast buffet was $20 for a very small selection. Overall it was okay
訪客用戶
家庭出遊
豪華特大床房
入住於2025年08月
4.0
評價於:2025年09月11日
傳統酒店,陳設有年代感,但是乾淨衞生。還是可以接受的。
匿名用戶
其他
豪華特大床房
入住於2024年06月
3.0
評價於:2024年06月05日
Great location for CFG Arena concerts. Hotel is dated. Needs a little TLC.
訪客用戶
商務出差
豪華大床房
入住於2024年01月
4.0
評價於:2024年02月05日
酒店位於downtown,方便出行,入住總體體驗還不錯。
訪客用戶
獨自出遊
豪華大床房
入住於2026年01月
3.2
評價於:2026年02月02日
This hotel is a bit outdated and its reflected in the cleanliness of the bathroom and other facilities. I also don't like how they charge $35 for an "early check-in fee". It puts a stain on the whole stay and makes the hotel appear less hospitable. At least other hotels you have a loyalty program or a rewards program that offers certain perks, essentially this hotel has no perks for folks who are repeat visitors and it seems like a cheap money grab. 4pm is pretty much the evening time and during my time there it was freezing outside. Negative wind chill, dangerous snow conditions on the roads and sidewalks but I should pay a fee to get to my room early when it's ready? I was placed in a small room with a bed directly next to the window and no matter how high the temperature in the room was, I had goosebumps because I was freezing. There was zero insulation. I also booked this staycation so I can relax and watch cable. The first room I was placed in didn't even have cable and I called and let the front desk know, the person mentioned an "engineer" was coming to fix the issue and an hour later, it never happened. I ended up getting moved to a different room that night because I advocated for how cold it was and the new room had a working TV, but initially it was so much back and forth with the front desk. Makes for a less enjoyable experience. I will say the were kind in the fact I forgot some items in the previous room and they made sure I received it safely. This is a great location if you're exploring Baltimore but there may be better options for a similar price point that's more hospitable. The tub was draining slowly and the water didn't get too hot. It made me even more excited to get home because my own shower pressure and experience is so much better. So it wasn't even luxurious in that sense. There was also hair in the shower. So for all the "early check in fees" and waiting until after 4pm to ensure the rooms are "clean" it seems my room was barely up to hotel standards. The comforter was also a mess so I just didn't have a positive experience.
訪客用戶
好友出遊
Deluxe Double Queen
入住於2025年12月
3.0
評價於:2025年12月16日
It was very difficult to receive housekeeping services. When asked to receive a blanket, I called twice and still the blanket did not arrive. People were kind, but service was lacking.
訪客用戶
家庭出遊
Deluxe Double Queen
入住於2025年10月
5.0
超讚
評價於:2025年12月12日
This was a great place to stay. Staff was courteous and professional. The rooms were clean and spacious and the location near the convention center made everything convenient for getting around town. I would recommend
The service at the Bistro was inadequate, food at the Tavern was too expensive for its quality and the breakfast buffet was $20 for a very small selection. Overall it was okay
訪客用戶
家庭出遊 豪華特大床房
入住於2025年08月
4.0
評價於:2025年09月11日
傳統酒店,陳設有年代感,但是乾淨衞生。還是可以接受的。
匿名用戶
其他 豪華特大床房
入住於2024年06月
3.0
評價於:2024年06月05日
Great location for CFG Arena concerts. Hotel is dated. Needs a little TLC.
訪客用戶
商務出差 豪華大床房
入住於2024年01月
4.0
評價於:2024年02月05日
酒店位於downtown,方便出行,入住總體體驗還不錯。
訪客用戶
獨自出遊 豪華大床房
入住於2026年01月
3.2
評價於:2026年02月02日
This hotel is a bit outdated and its reflected in the cleanliness of the bathroom and other facilities. I also don't like how they charge $35 for an "early check-in fee". It puts a stain on the whole stay and makes the hotel appear less hospitable. At least other hotels you have a loyalty program or a rewards program that offers certain perks, essentially this hotel has no perks for folks who are repeat visitors and it seems like a cheap money grab. 4pm is pretty much the evening time and during my time there it was freezing outside. Negative wind chill, dangerous snow conditions on the roads and sidewalks but I should pay a fee to get to my room early when it's ready? I was placed in a small room with a bed directly next to the window and no matter how high the temperature in the room was, I had goosebumps because I was freezing. There was zero insulation. I also booked this staycation so I can relax and watch cable. The first room I was placed in didn't even have cable and I called and let the front desk know, the person mentioned an "engineer" was coming to fix the issue and an hour later, it never happened. I ended up getting moved to a different room that night because I advocated for how cold it was and the new room had a working TV, but initially it was so much back and forth with the front desk. Makes for a less enjoyable experience. I will say the were kind in the fact I forgot some items in the previous room and they made sure I received it safely. This is a great location if you're exploring Baltimore but there may be better options for a similar price point that's more hospitable. The tub was draining slowly and the water didn't get too hot. It made me even more excited to get home because my own shower pressure and experience is so much better. So it wasn't even luxurious in that sense. There was also hair in the shower. So for all the "early check in fees" and waiting until after 4pm to ensure the rooms are "clean" it seems my room was barely up to hotel standards. The comforter was also a mess so I just didn't have a positive experience.
訪客用戶
好友出遊 Deluxe Double Queen
入住於2025年12月
3.0
評價於:2025年12月16日
It was very difficult to receive housekeeping services. When asked to receive a blanket, I called twice and still the blanket did not arrive. People were kind, but service was lacking.
訪客用戶
家庭出遊 Deluxe Double Queen
入住於2025年10月
5.0
超讚
評價於:2025年12月12日
This was a great place to stay. Staff was courteous and professional. The rooms were clean and spacious and the location near the convention center made everything convenient for getting around town. I would recommend
訪客用戶
夫妻/情侶出遊
豪華大床房
入住於2025年09月
訪客用戶
商務出差
Deluxe Double Queen
入住於2025年07月
訪客用戶
家庭出遊
豪華特大床房
入住於2025年08月
匿名用戶
其他
豪華特大床房
入住於2024年06月
訪客用戶
商務出差
豪華大床房
入住於2024年01月
訪客用戶
獨自出遊
豪華大床房
入住於2026年01月
訪客用戶
好友出遊
Deluxe Double Queen
入住於2025年12月
訪客用戶
家庭出遊
Deluxe Double Queen
入住於2025年10月
訪客用戶
夫妻/情侶出遊
豪華特大床房
入住於2026年01月
Allla
好友出遊
豪華大床房
入住於2025年12月
訪客用戶
夫妻/情侶出遊 豪華大床房
入住於2025年09月
訪客用戶
商務出差 Deluxe Double Queen
入住於2025年07月
訪客用戶
家庭出遊 豪華特大床房
入住於2025年08月
匿名用戶
其他 豪華特大床房
入住於2024年06月
訪客用戶
商務出差 豪華大床房
入住於2024年01月
訪客用戶
獨自出遊 豪華大床房
入住於2026年01月
訪客用戶
好友出遊 Deluxe Double Queen
入住於2025年12月
訪客用戶
家庭出遊 Deluxe Double Queen
入住於2025年10月
訪客用戶
夫妻/情侶出遊 豪華特大床房
入住於2026年01月
Allla
好友出遊 豪華大床房
入住於2025年12月