We chose the hotel because of its classic style with nice settings. However, there is not oven a proper place to put a kettle, you can only put it on the floor or the bathroom. The light in the bathroom is missing the light bulb and no cover. It is a hazard issue as we could get an electric sock if we touch it by accident. We have informed the reception but it was not repaired at all. The vanity basin has cracks.
There are some nice and helpful staff in the reception. However, the restaurant staff service is very poor, we have walked out because the staff just ignored us and we would not go there again.
Our room had no windows or balcony , it felt like a jail room .
Beds were uncomfortable, pillows and mattress not good either , bed squeaky .
Phone was out of order
Lift not practical
Tv was an old and small hidden in an old style cupboard.
Not enough power points in the room .
Location is exceptional though staff were very nice and helpful .
Bathroom was very good 👍🏾
訪客用戶
夫妻/情侶出遊
皇家套房
入住於2024年11月
3.0
評價於:2024年11月11日
I would say I have some mixed feelings about this hotel. I like the building; it is truly a historical building. However, there is a lack of staff. I sometimes have to wait for the staff. Other than that, I loved the room. The hardware is great, but the software issue caused an overall error.
Very classic hotel, really like go into a history.
itravelrussia
好友出遊
經典房
入住於2024年11月
5.0
超讚
評價於:2024年12月10日
The hotel itself if fantastic heritage building, I liked the location and historic atmosphere. Be prepared to check-in at the bar, if there is nobody at the reception and to pay for street parking, as hotel parking may be full. The room is nice, a but outdated, but clean, and that is not that bad for heritage hotel
We chose the hotel because of its classic style with nice settings. However, there is not oven a proper place to put a kettle, you can only put it on the floor or the bathroom. The light in the bathroom is missing the light bulb and no cover. It is a hazard issue as we could get an electric sock if we touch it by accident. We have informed the reception but it was not repaired at all. The vanity basin has cracks.
There are some nice and helpful staff in the reception. However, the restaurant staff service is very poor, we have walked out because the staff just ignored us and we would not go there again.
Our room had no windows or balcony , it felt like a jail room .
Beds were uncomfortable, pillows and mattress not good either , bed squeaky .
Phone was out of order
Lift not practical
Tv was an old and small hidden in an old style cupboard.
Not enough power points in the room .
Location is exceptional though staff were very nice and helpful .
Bathroom was very good 👍🏾
訪客用戶
夫妻/情侶出遊 皇家套房
入住於2024年11月
3.0
評價於:2024年11月11日
I would say I have some mixed feelings about this hotel. I like the building; it is truly a historical building. However, there is a lack of staff. I sometimes have to wait for the staff. Other than that, I loved the room. The hardware is great, but the software issue caused an overall error.
Very classic hotel, really like go into a history.
itravelrussia
好友出遊 經典房
入住於2024年11月
5.0
超讚
評價於:2024年12月10日
The hotel itself if fantastic heritage building, I liked the location and historic atmosphere. Be prepared to check-in at the bar, if there is nobody at the reception and to pay for street parking, as hotel parking may be full. The room is nice, a but outdated, but clean, and that is not that bad for heritage hotel
訪客用戶
夫妻/情侶出遊
經典房
入住於2025年10月
M482026****
夫妻/情侶出遊
經典大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
經典房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
皇家套房
入住於2024年11月
Abigail🌎ke
夫妻/情侶出遊
皇家套房
入住於2024年10月
jenniferererer
獨自出遊
經典大床房
入住於2024年10月
Agnes BBG
夫妻/情侶出遊
經典大床房
入住於2024年11月
itravelrussia
好友出遊
經典房
入住於2024年11月
huangxmu
家庭出遊
豪華房
入住於2024年06月
匿名用戶
夫妻/情侶出遊
入住於2023年09月
訪客用戶
夫妻/情侶出遊 經典房
入住於2025年10月
M482026****
夫妻/情侶出遊 經典大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 經典房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 皇家套房
入住於2024年11月
Abigail🌎ke
夫妻/情侶出遊 皇家套房
入住於2024年10月
jenniferererer
獨自出遊 經典大床房
入住於2024年10月
Agnes BBG
夫妻/情侶出遊 經典大床房
入住於2024年11月
itravelrussia
好友出遊 經典房
入住於2024年11月
huangxmu
家庭出遊 豪華房
入住於2024年06月
匿名用戶
夫妻/情侶出遊
入住於2023年09月