傑拉米別墅酒店 (Villa Jerami)

環境非常好，服務也很到位， 衞生乾淨，房間很大，泳池和漂浮餐都特別特別出片！而且漂浮餐很好吃！一定要來住！

入住當天發覺熱水爐壞左，要求換房。但經理話冇後備房。搵左個人黎整，話整好左，但我再試用都係冇熱水，跟住個經理提意我地去spa度沖涼。跟住我同經理講，聽日要換房，我唔想聽日都要走去spa度沖涼，佢亦都應承左，叫我第二朝張房鎖匙放到前台，佢會安排張行李搬到第二間房。第二日去到前台，前台職員都話會張行李搬到隔離房，但當晚返到去都係冇換房，仲話熱水爐已經修理好，試完發覺係有熱水，但好唔穩定。我好嬲既係明明應承左既野點解唔做。仲要冇通知，係我當晚返到去先知，通常去旅行都係早出晚歸，如果當晚返到去先發覺都係冇熱水，咁又要去spa度沖！？

とても快適に過ごせました！プールがプライベートなのは最高ですね。シャワーの水圧がもっと高いと良かったなと思います。リビングはオープンな開放的で良いですが蟲が多いので蚊に刺されたり大変です。蚊取り線香はたいてくれていました。フロントは英語ですが日本語話せる方もいたかもしれません。スイカのジュースは最高に美味かったです！朝はお腹いっぱい食べられるので大満足でした！また泊まりたいです！

同相片一樣超大超正，私人泳池好爽，想隨時游水都冇問題，酒店環境清靜。相比起廚房浴室同客廳，睡房就變得好細，缺點係浴室入邊個浴缸好汙糟，黑色嘅痕跡洗都洗唔甩，而浴缺的熱水製係無熱水出，我唔知係個別問題定係其他都係咁。因為唔想轉房就冇反映到，但係浸唔到浴就有啲失望。

酒店服務非常好，所有員工都非常親切，房間很大很漂亮，食物有水準，spa亦很好，酒店還送我們生日蛋糕十分之驚喜，下次來還會入住。

This review has some positives which should not be ignored, but the negatives were the things that swayed me to not return to Villa Jerami. When the Taxi turned into the road of the Villa, I felt like I was arriving into a ghetto. A very derelict area that seems to be an alley at the back of some businesses with lots of rubbish in and out of bins at the sides of the road. I was quite nervous about the decision to stay at Villa Jerami. Walking into the reception area did not raise my hopes of a great stay at these villas as the reception is very basic and doesn’t provide a positive or welcoming experience. I had to sign a paper about being charged for knowingly or unknowingly damaging the property and then was warned that my bag could be snatched and I should keep a hold of it and be careful which raised my suspicions that the villa was in an unsafe area. My hopes of enjoying these villas diminished completely at this point. We were then escorted to our villa for a tour and when the entrance gate was unlocked I was pleasantly surprised by a small swimming pool and an outdoor kitchen dining and sitting area that was very nice at first glance. On opening the villa, and stepping inside, it didn’t look too bad, although I did get a whiff of dampness. When we went into the bathroom my feelings of disappointment returned as it was very dated and had stained areas and patches of mould. The bathroom is most important to me and I felt like it wasn’t clean because of the way it looked. The toilet seat was wobbly and the water was not draining from the basin and shower very well, but once reported this was rectified very quickly. We went to the restaurant to see if we could get some food as it was late. We quickly changed our minds as it looked like the staff had packed up for the night and were being disturbed. The following morning we went for breakfast which was included daily. We were given a sheet of paper that was a list of available food and told we could choose one item from each row. One item was omelet or eggs or Potato Rosti. If you wanted bacon, it could only be chosen with 5 specific menu items (so if I wanted a potato rosti and bacon this wasn’t allowed). We only had breakfast once and didn’t like it so didn’t return to the restaurant. The positives of Villa Jerami are that they clean your Villa every day and give you clean linen and towels. The rooms are clean and welcoming. The swimming pool and outside area is clean and well maintained. All the staff are friendly, but the best staff member that this resort has is Oka, he was amazing, he went above and beyond to try and make our stay amazing right up to arranging for us to be able to shower when our check out was midday but flight was at 11pm. If the front of the resort wasn’t is such a bad position and the rooms and especially bathrooms had a bit of a revamp, this would be an amazing place to stay.

親戚6人で初めてヴィラタイプに宿泊しましたが、開放的なダイニング、プライベートプールなど、とても快適でした！ 朝食付きにしましたが、メニューが選択製になっているのは良かったです。 初日は訳わからずすべて頼んでしまってすごい量でしたが、次の日からは食べたいものだけ註文でき効率的でした。味はどれも美味しかったです。 洗濯物乾しラックも各部屋に備えてくれていて良かったですが、共用部に洗濯機が一台あればいいなと思いました。 ミネラルサーバーや、蟲除けスプレーなども常備してあり、良心的でした。 それぞれの部屋に鍵もかかるので、友達どうしのグループにもいいと思います。 また機會があれば來たいです！スタッフの方もとても親切でした！

職員有禮, 服務態度好, 餐廳員工早上送上餐單給我們選擇, 選擇多樣豐富, 味道不錯. 泳池水質量好好 家人在池中游得好舒暢

非常舒服的房間，擁有獨立的私人泳池，在這裡度過了悠閑私密且悠閑的一天，點了酒店的漂浮下午茶，特別有意思，而且最最重要的是這家酒店餐廳的廚師很棒，我們的晚餐是在峇里島吃過最好吃的，有機會再去峇里島我還會選擇住傑拉米

房間非常漂亮，施捨齊全，早餐豐富美味