I am a business traveller, I have done some of my business lately in Bali and around 10-20 days a month I stay in several places especially in Kuta, Ubud and Seminyak.
After a long flight and 訂房網站 I decided to try this hotel It was quite disappointing.
I booked a double bed and they gave me a twin bed room. I don't touch anything and back to ask the front office about the bedroom type that I already requested before booking the room clearly but last night I asked nicely but the lady without any apologies said with not really hospitality behaviour say that all the double bed room is full and there is no more room available.
I have no more energy to cancel and find another hotel after a long flight, so I decided to stay.
I have a meeting with my client around the hotel and this morning I asked for an Iron to my room and it takes 2 hours til I get the Iron and you know what? There was rubber dirt stuck to the hot iron that was given to me and it ruined my shirt. I can't use it anymore, can you imagine what I felt after it?
As a business owner, I know that it is just because of certain people in the company that they are not really concerned about their job. If the management is not concerned about this situation I guess you guys are just waiting for the owner to collapse.
In conclusion, I will not recommend this place to anyone and I will never come back to this hotel.
Thank you and hopefully you guys are concerned about the hospitality services as it's the main core of this business.
Антон
獨自出遊
商務房
入住於2024年01月
4.5
很好
評價於：2024年01月31日
Достался номер на 4 этаже. С балконом, просите номер с балконом, так будет лучше вентиляция. Хороший кондиционер телевизор, все работает. За свои деньги хорошо. Бассейн есть, но вода не самая приятная.
Mama Mias
家庭出遊
商務房
入住於2024年02月
4.5
很好
評價於：2024年02月26日
Bilik bersih tapi sgt kecil… x ada ruang nk solat dlm bilik.. ada surau tgkt 5
Halim Dwi
夫妻／情侶出遊
商務房
入住於2023年10月
5.0
超讚
評價於：2023年10月22日
gacorr r rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
ABDUL RAZAK BIN
家庭出遊
精品房
入住於2023年12月
4.0
評價於：2023年12月22日
Spacious and comfortable room. Delicious in-room dining dan very reasonable price. Delicious breakfast but not much choice. Staff friendly all the times with nice smile.
I am a business traveller, I have done some of my business lately in Bali and around 10-20 days a month I stay in several places especially in Kuta, Ubud and Seminyak.
After a long flight and 訂房網站 I decided to try this hotel It was quite disappointing.
I booked a double bed and they gave me a twin bed room. I don't touch anything and back to ask the front office about the bedroom type that I already requested before booking the room clearly but last night I asked nicely but the lady without any apologies said with not really hospitality behaviour say that all the double bed room is full and there is no more room available.
I have no more energy to cancel and find another hotel after a long flight, so I decided to stay.
I have a meeting with my client around the hotel and this morning I asked for an Iron to my room and it takes 2 hours til I get the Iron and you know what? There was rubber dirt stuck to the hot iron that was given to me and it ruined my shirt. I can't use it anymore, can you imagine what I felt after it?
As a business owner, I know that it is just because of certain people in the company that they are not really concerned about their job. If the management is not concerned about this situation I guess you guys are just waiting for the owner to collapse.
In conclusion, I will not recommend this place to anyone and I will never come back to this hotel.
Thank you and hopefully you guys are concerned about the hospitality services as it's the main core of this business.
Антон
獨自出遊 商務房
入住於2024年01月
4.5
很好
評價於：2024年01月31日
Достался номер на 4 этаже. С балконом, просите номер с балконом, так будет лучше вентиляция. Хороший кондиционер телевизор, все работает. За свои деньги хорошо. Бассейн есть, но вода не самая приятная.
Mama Mias
家庭出遊 商務房
入住於2024年02月
4.5
很好
評價於：2024年02月26日
Bilik bersih tapi sgt kecil… x ada ruang nk solat dlm bilik.. ada surau tgkt 5
Halim Dwi
夫妻／情侶出遊 商務房
入住於2023年10月
5.0
超讚
評價於：2023年10月22日
gacorr r rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
ABDUL RAZAK BIN
家庭出遊 精品房
入住於2023年12月
4.0
評價於：2023年12月22日
Spacious and comfortable room. Delicious in-room dining dan very reasonable price. Delicious breakfast but not much choice. Staff friendly all the times with nice smile.
訪客用戶
朋友出遊
商務房
入住於2023年05月
訪客用戶
商務出差
商務房
入住於2023年09月
serendipity（b&g ）
夫妻／情侶出遊
商務房
入住於2023年12月
匿名用戶
獨自出遊
商務房
入住於2023年10月
訪客用戶
商務出差
商務房
入住於2023年11月
匿名用戶
商務出差
商務房
入住於2024年05月
Антон
獨自出遊
商務房
入住於2024年01月
Mama Mias
家庭出遊
商務房
入住於2024年02月
Halim Dwi
夫妻／情侶出遊
商務房
入住於2023年10月
ABDUL RAZAK BIN
家庭出遊
精品房
入住於2023年12月
訪客用戶
朋友出遊 商務房
入住於2023年05月
訪客用戶
商務出差 商務房
入住於2023年09月
serendipity（b&g ）
夫妻／情侶出遊 商務房
入住於2023年12月
匿名用戶
獨自出遊 商務房
入住於2023年10月
訪客用戶
商務出差 商務房
入住於2023年11月
匿名用戶
商務出差 商務房
入住於2024年05月
Антон
獨自出遊 商務房
入住於2024年01月
Mama Mias
家庭出遊 商務房
入住於2024年02月
Halim Dwi
夫妻／情侶出遊 商務房
入住於2023年10月
ABDUL RAZAK BIN
家庭出遊 精品房
入住於2023年12月