樂克哈烏布別墅度假村及水療中心 (The Lokha Ubud Resort, Villas & Spa)

It’s not a bad hotel. To summarize I’ll write pros and cons- Pros- service, quiet area, amazing staff, very helpful. Specially Dewi, Arira or similar best staff ever. This hotel people only come for the service but everything else is just below average. It takes a lot for me to write a negative review. But this experience made me do so. Cons- Wi-Fi doesn’t work! Even after asking the IT guy who said he’ll do something but actually didn’t do anything. As it had speed or 3mbps and kept on dropping. - Buffet breakfast - very average, the staff tries hard to please you. But the food is very very average. I mean not even 1 proper bakery items. Balinese coffee just doesn’t cut it. I’ll give it a rating 3/10. - Rooms are basic, pretty old, beds make squeaking noise, suites have nice view but everything looks old. - There is no afternoon tea although there is a sign in the lobby that states there is. - shuttle only runs twice a day 11am and 4pm. This hotel is about 8kms away from Ubud main shops. And the shops around the hotels aren’t many. - Spa at hotel - OMG don’t even try it! I had booked and got this oldish lady “Ayu”. Who basically was just touching my body and not even putting any effort. I literally had to leave the massage after telling her about 10 times to put more pressure. And then she tried to charge me for the whole hour which I disputed and then she said ok I’ll charge you for 30mins. I asked her if she has another staff which I did see when I started the massage. And she says no we don’t have anyone. Worst massage ever!!! - You must rent a bike to enjoy if you do decide to stay in this hotel. - Food and beverages are expensive compared to shops around the place but the service is amazing. For example an Ice coffee is $5.50AUD which is what I get in Australia. And veggie Pizza is around $10. Bring your wall plug converter if you are staying at this place. Villas were amazing as due to great staff I got to see inside them. Suites- are just standard bedrooms with balconies. Rooms have jet pumps to wash ur bottom, has hair dryers, small empty bar fridge. House keeping staff are amazing. The shuttle to Ubud shops you must book them before hand. There is a river that runs but you won’t be able to see it as the small trees that grew around it has blocked all the view. Pool is small but nice, there are towels and hot shower options. - TV only has channels which aren’t in English and the network is so bad that you can’t even watch it. Very old TV’s in suites. - you can rent small scooters for about 100k IDR from hotel.

Отель сам прекрасный, завтраки богатые, можно выбрать. Персонал очень дружелюбный , при заселении угостили приветственным напитком и мы сразу попали на afternoon tea который был бесплатный для гостей с прекрасным видом. Не остались надолго так как очень далеко от центра убуда и всех достопримечательностей! Номера тоже понравились, но насекомые были. И поэтому мы плохо спали. А так в целом, супер

The facility is impeccable. The staff is very friendly and super attentive to guests needs. Anything I need was attended to immediately. The pool is absolutely gorgeous with crystal clear water. The restaurant is very nice and the food was always very good. The Balinese Ristafal mini was so good I think I had it 3 times. Saturday night they had a BBQ buffet and live Legong Dancing. It was one of the nicest stays I’ve had in my many years of visiting Bali. Definitely made my list of places I will visit again. All of that comfort surrounded by a beautiful jungle setting! Treat yourself and stay there!

첫날 기본룸. 첫날 새벽도착이라 기본룸을 잡았습니다. 룸이 한국디럭스보다 훨씬넓고 쾌적하구요. 아침이 행복할정도로 높은 테라스뷰도 좋아요. 세면대 발받침대도있고, 조식도주는데 이가격? 너무너무 행복해서 그다음날의 풀빌라를 기대했습니다. 둘째날부터 풀빌라. 결론부터말하면 방옮겼습니다. 502호 절대가지마세요. 개미가 2번치우고가셨는데도 천장에서 끊임없이 떨어져요. 호텔매니아 8세아이가 호텔을 돌아다닐수없다고 밖에만있습니다. 욕조도 쓸수없을정도에 물도잘안빠지고, 변기커버는 교체요청을해도 누가 발로비벼논듯한 커버... 누가 돈주며 자라해도 싫을 컨디션이었어요. 최대한 굽신굽신하여 503호로 바꾸었는데, 룸컨디션이 300%다릅니다. 502호는 운영하면 안되는 방이예요. 바로옆방인데도 룸안에 개미없고 욕조깨끗하고 냉장고정상에 배신감들었어요. 짐옮기는거자체가 일인데... 혹시 미리요청하시는분은 503호로 요청하셔도 좋을듯해요. 샤워기필터는 필수입니다. 이틀만에 시꺼매졌어요. 갑자기 이물질이 팍 나올때가 생기는듯해요. 세탁서비스. 입고간 긴팔긴바지를 호텔세탁후 봉인했다가, 한국오는날 풀어서 입었는데, 폴리재질 나이키 상하세트에 기름얼룩이 있어요.. 마르지엘라는 어께찝힌자국이... 휴ㅠㅠ 비추입니다. 세탁소에 돈더주고 개별세탁맡기세요.. 우붓로카는 풍경과 입지가 다했다 생각하면 되요. 예쁜거 깡패예요. 바로위 식당 미고랭 완전맛있습니다(샌드위치류 비추. 현지식만 시켜요) 왼쪽으로 3분걸어가면 레드라이스도 맛나요. 조식안끊고 두식당 번갈아가며 먹는거 추천드려요! (미고랭 나시고랭 두개해도 5천원...) 502호는 지옥같고 쉴수없었지만, 방바꾼 이틀간은 참 행복했습니다. +시내까지는 셔틀안탈시 고젝카부르면 약 4천원~1만원(트래픽과 내리는지점따라 다름.)

Where do I begin? The hotel is distant from all the busyness and it's beautiful and quiet. Staff is incredibly friendly and helpful. The pool is amazing and great backdrop for pictures. Restaurant and spa at the hotel are also great. The room is beautiful but especially in the bathroom (and bathtub) you can tell it hasn't been renovated or updated since it was built. At this price point, I would expect the bathroom to be different! All in all though, I would stay here again but am hopeful that renovation works are being undertaken soon in the bathrooms!

It was a bit awkward to get to the central. Also, how they have designed their shower/bathtub is a joke. It’s terrible! The water goes everywhere on the floor. They need to come up with a better architectural design for bathrooms.

호텔 서비스는 좋았고 벌레도 객실 내에는 없어서 만족했어요. 다만 위치가 시내에서 20분정도 걸리지만 오전과 오후 한번씩 셔틀버스가 있어서 잘 다녔네요. 아니면 시내 나가려면 100000루피아정도 들어요.

우붓 왕궁과는 떨어져 있어요 셔틀이 있어서 왕복 가능해요 직원들은 친절해요 시설은 오래되어 불편할 수 있어요 내방은 냉장고가 되지 않았어요

The resort renovated some part of their villas, so there're noises coming from that. On the other hand, not so many customers around and we can enjoy the hotel facilities, especially the beautiful swimming pool, mostly on our own. Hotel located away from the center, on the famous Campuhan Ridge Walk, so you can enjoy the walk easily and on the other hand, require some motorcycle/scooter skill if you want to go to the center. Overall, we really enjoy our stay.

서비스도 아주 좋고 다들 친절함. 잠시 밖에 나갔다가 체크아웃 날짜를 헷갈려서 본의아니게 레이트 체크아웃을 하게되었는데 무료로 해주심. 다들 너무 세심하고 친절 그 자체. 하지만 문을 닫아놓아도 어디선가 들어오는 벌레는 어쩔수 없음… 낙후된 시설. 방음이 잘 안되고 공사중이어서 어수선했다