VANARA 度假村與水療 (VANARA Resort & Spa)

衞生：酒店衞生條件很差，可以清晰看到地上的鞋印子，走上去粘糊糊，電風扇插座上臟印清晰可見，從來沒遇到過衞生那麼差的，並且床單上汙漬印記明顯。 設施：酒店的水質很差，洗了一會過濾花灑就發黃發黑了，其他酒店沒遇到這種情況。並且沙發和床中間有個很高的台階，設計特別不合理。 服務：剛到酒店發現床單問題馬上聯繫了前台，並且告知大概幾點後需要housekeeping換床單，但後來被通知我們人不在並且行李在房間的情況下，自作主張就進來換了，完全不尊重客人的想法，並且當時也沒有任何道歉。 餐飲：酒店晚餐供應的都是比較高價位的主食，味道很中下水平，完全配不上這個價格。早餐餐品和味道中規中矩，等待時間過於長。 總體：酒店衞生服務餐飲水平與酒店每晚價格嚴重不符，非常不推薦大家訂，整個酒店除了外觀和海景，沒有什麼看頭。並且這家酒店外盤踞了一些當地人，晚上蹲在門口，很嚇人，白天我們司機來接的時候還被當地人打了，懷疑是**勢力拉搶遊客生意，大家謹慎選擇這家酒店。

無敵漂亮，環境超級好！ 衹誕生9個月的酒店，設施服務都是一等一的！ 超級滿意！

懸崖海景絕美，酒店剛開業，設施還比較新的。早餐好吃，推薦

1.住了兩晚房間掛機空調噪音很大，嚴重影響睡覺休息。説要我們調小模式減少音量，晚上調到20度依然熱，V12房間空調凌晨5點自動關機。給人熱醒了。白天下午空調調到16度午睡仍然會把人熱醒。空調效果不如庫塔400塊一晚的酒店。 2. 帶小孩入住須要額外收費，原價900000印尼盾每人每晚，因為不足12歲給了50%折扣，但酒店兒童政策里根本沒有寫明這項費用。（別的酒店兒童收費直接把收費明細寫在兒童政策裡面了） 3.泳池裡麵不少小生物，蜜蜂，蒼蠅，因為在懸崖上，介意的話就慎選 4.早餐餐廳幾衹蒼蠅圍著轉，建議坐在有風扇的位置，蒼蠅困擾少一點。 5.不要走邊上的珊瑚石，會滑倒受傷，小孩子調皮走了一下立馬摔跤了

位置還算可以，離烏魯瓦圖寺很近，酒店比較新，但服務人員可能也比較新手的原因，很多都不太熟悉

房間很漂亮，餐廳很好，下午在酒店餐廳看落日

非常棒 風景非常好 東西也很好吃

房間經常停水，太離譜了

非常好的體驗

First off, huge thanks to the front desk for upgrading us to an ocean view villa! The staff throughout the property, including the dining team, were consistently friendly, kind, and attentive. The resort layout aims to maximize the scenic views from every villa, which inevitably compromises some privacy given the compact footprint. Fortunately, we visited during the low season with few other guests, so you won't see other guests on their balcony from your bed.  And it wasn't crowded and we had plenty of space to relax by the pool. We enjoyed the pool so much. The room itself was nicely maintained, and the towels were wonderfully plush. but the air conditioning was a real letdown. Either the AC unit was too weak or the room has zero insulation, because it just wouldn't cool down properly.   The food at the restaurant was tasty, but I really don't understand why smoking is allowed in the shared dining area. It's so selfish to light up around people who are trying to eat, and nobody should have to breathe in secondhand smoke during a meal. It ruined dinner for us, we couldn't even enjoy our dessert properly and just had to rush to pay and leave.  I also tried out the on-site spa. The setting is gorgeous and peaceful, the therapist is lovely but the technique was really lacking. I paid over 650k IDR (including tax and service) for a 60-minute deep tissue massage, which is definitely on the pricier side for Bali. I actually have a pretty high pain tolerance and usually prefer strong pressure, but deep tissue doesn't mean just using brute force and mindlessly pressing hard. It takes real skill and technique to work into the specific tension spots we discussed before the session started. Instead of feeling relieved, it just felt like pure torture, and I was honestly counting down the minutes until it was finally over. As for the location: the view is incredible, but the little access road leading in from the main road is in terrible shape. In a way, that's just the classic Bali contrast—inside the gates you get pure peace and beauty, but the second you step outside, it's right back to dust, trash, and bumps.