This was hands-down the worst hotel experience I’ve ever had. The front desk staff were rude, dismissive, and completely unhelpful. Simple questions were met with eye-rolls and attitude, as if checking in was an inconvenience for them.
And the manager? PRINCESS! Somehow even worse. Instead of resolving issues, she made everything more frustrating. She was arrogant, condescending, and made it clear she couldn’t care less about guests having a decent stay. I left feeling like I had paid to be treated poorly.
Save yourself the headache—there are plenty of other hotels where the staff actually know how to do their jobs and the manager understands what “hospitality” means.
Feibendeqie5527
夫妻/情侶出遊
高級大號床間 - 帶2張大號床
入住於2025年11月
4.3
很好
評價於:2025年11月20日
房間衞生都好,唯一不足就是屋裡燈光不足有點暗。
M281834****
商務出差
行動聽力無障礙特大床房(帶無障礙淋浴)
入住於2025年09月
4.5
很好
評價於:2025年10月06日
挺大的,還不錯
訪客用戶
夫妻/情侶出遊
聽力無障礙特大床房
入住於2023年09月
5.0
超讚
評價於:2023年09月28日
Hotel was really nice and in a great location. Not too far from the university of Texas campus
訪客用戶
好友出遊
聽力無障礙特大床房
入住於2023年09月
5.0
超讚
評價於:2023年09月22日
Great customer service and friendly staff. Will be back for sure.
訪客用戶
獨自出遊
特大床房附梳化床
入住於2025年12月
4.2
很好
評價於:2025年12月13日
Have to say, having stayed at several hotels in the area, by a country mile this was by far the best & most enjoyable. The two ladies on reception were funny, full of exuberance & pleasure to interact with. Even if one thought speaking like Mary Poppins would make her an honorary British speaker… had to laugh.., keep it up ! Full marks for effort
訪客用戶
商務出差 特大床房附梳化床
入住於2025年08月
1.5
評價於:2025年08月31日
This was hands-down the worst hotel experience I’ve ever had. The front desk staff were rude, dismissive, and completely unhelpful. Simple questions were met with eye-rolls and attitude, as if checking in was an inconvenience for them.
And the manager? PRINCESS! Somehow even worse. Instead of resolving issues, she made everything more frustrating. She was arrogant, condescending, and made it clear she couldn’t care less about guests having a decent stay. I left feeling like I had paid to be treated poorly.
Save yourself the headache—there are plenty of other hotels where the staff actually know how to do their jobs and the manager understands what “hospitality” means.
Feibendeqie5527
夫妻/情侶出遊 高級大號床間 - 帶2張大號床
入住於2025年11月
4.3
很好
評價於:2025年11月20日
房間衞生都好,唯一不足就是屋裡燈光不足有點暗。
M281834****
商務出差 行動聽力無障礙特大床房(帶無障礙淋浴)
入住於2025年09月
4.5
很好
評價於:2025年10月06日
挺大的,還不錯
訪客用戶
夫妻/情侶出遊 聽力無障礙特大床房
入住於2023年09月
5.0
超讚
評價於:2023年09月28日
Hotel was really nice and in a great location. Not too far from the university of Texas campus
訪客用戶
好友出遊 聽力無障礙特大床房
入住於2023年09月
5.0
超讚
評價於:2023年09月22日
Great customer service and friendly staff. Will be back for sure.
訪客用戶
獨自出遊 特大床房附梳化床
入住於2025年12月
4.2
很好
評價於:2025年12月13日
Have to say, having stayed at several hotels in the area, by a country mile this was by far the best & most enjoyable. The two ladies on reception were funny, full of exuberance & pleasure to interact with. Even if one thought speaking like Mary Poppins would make her an honorary British speaker… had to laugh.., keep it up ! Full marks for effort
北奧斯汀希爾頓花園酒店
(Hilton Garden Inn Austin North)附近飯店推薦
常見問題
北奧斯汀希爾頓花園酒店的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:12:00以前
北奧斯汀希爾頓花園酒店是否提供早餐?
飯店提供早餐。
北奧斯汀希爾頓花園酒店提供哪些設施及服務?
停車場,健身房,24小時服務
北奧斯汀希爾頓花園酒店附近有什麼熱門景點?
Austin’s(約6.8公里),Walnut Creek Metropolitan Park(約1公里),奧斯汀冰淇淋博物館(約4.9公里)
訪客用戶
商務出差
特大床房附梳化床
入住於2025年08月
Feibendeqie5527
夫妻/情侶出遊
高級大號床間 - 帶2張大號床
入住於2025年11月
M281834****
商務出差
行動聽力無障礙特大床房(帶無障礙淋浴)
入住於2025年09月
訪客用戶
夫妻/情侶出遊
聽力無障礙特大床房
入住於2023年09月
訪客用戶
好友出遊
聽力無障礙特大床房
入住於2023年09月
訪客用戶
獨自出遊
特大床房附梳化床
入住於2025年12月
訪客用戶
商務出差 特大床房附梳化床
入住於2025年08月
Feibendeqie5527
夫妻/情侶出遊 高級大號床間 - 帶2張大號床
入住於2025年11月
M281834****
商務出差 行動聽力無障礙特大床房(帶無障礙淋浴)
入住於2025年09月
訪客用戶
夫妻/情侶出遊 聽力無障礙特大床房
入住於2023年09月
訪客用戶
好友出遊 聽力無障礙特大床房
入住於2023年09月
訪客用戶
獨自出遊 特大床房附梳化床
入住於2025年12月