雅典埃姆帕里康酒店 (Emporikon Athens Hotel)

We booked our stay at Emporikon for just one night in Athens and we were disappointed to find that where we were staying was not the hotel we booked. We arrived at the address for Emporikon (the one pictured on the website where we booked) and they told us that they did not have a reservation for us and we were probably in the other building. The woman walked us over to the other building a block away (on a somewhat deserted alley rather than the bustling street of the actual hotel we booked). They did have our room there but we had booked a “訂房網站le room with a view” and what we received was a room with one bed (a full I think) and absolutely no view. The room was very small, overlooked a bar that was extremely loud until 2am. The toilet also did not flush—we had to essentially take it apart and flush four different ways to make it work. There was a smart TV, but it had no access to any Chanels and would not accept any of our U.S. streaming app accounts. The hotel we booked was a beautiful historic building and that was just not what this new building was. The location on the map and the wifi name were  a different hotel “Anasa.” There was a sign outside that said “new Emporikon building” which did make us feel that at least we were not being kidnapped, but it is very concerning that we booked one thing and received something entirely different. That is just not how a contract works. We should have at least been told it would be a different room than we paid for.

The good is the location location and location. It is a building with someone helping you all the time which I must say is very prompt and good. But then it stops there. The rooms we were in were 102 and 304 and then at the end of 2 days moved to 302. I would say 302 was worth the extra money as 102 was not at all what we would want. The rooms were small except 302. In 304’we hit the head on the roof a couple of times but it was better than 102. The hotel is super noisy and the church bell will almost definitely wake you up. The beds are tired. For this price I would say it was sad. Definitely not for us and our type of holidaying. The service staff however are very good and helpful.