I arrived at the hotel around 9 am and room was not ready. We kept our luggage at the hotel and were back around 5pm. After getting back the luggage, we proactively approached the receptionist for check-in. He checked my passport and asked me to show the hotel voucher. I was wondering the computer system should have our record after checking the passport. I haven’t been asked to show voucher with booking through 訂房網站. I showed an electronic version in the phone but he gave me a card and asked sending it by email. I was tired after a day out and the receptionist set huddle to me. I was surprised but did it accordingly. His attitude was unacceptable. After receiving the room cards, I requested his name because no name tag was on his uniform.
The next evening, I called from room requesting a bowl and plate. The same receptionist sent them in person and asked me why I needed his name. He said that he didn’t do anything wrong and why I recorded his name. I replied”if you didn’t do anything wrong, you don’t need to worry. You do not wear your name tag but others do and so I want to know who you are.”
It is my first time to encounter such experience in the hotel.This staff is not professional and childish. This is an individual case and staff in the hotel as other staff are helpful and polite.
I wish the hotel would give extra training and education to that young man. Thanks.
Pleasant stay in central Athens, only thing is the room we had faced an old run down building so not good to look at when going out onto your balcony. Although you can see the Acropolis in the distance!
The room is clean and the bed very comfortable.
Breakfast buffet is average and could be better.
There is a roof top restaurant which the food we had was actually good and a good view of the acropolis.
I arrived at the hotel around 9 am and room was not ready. We kept our luggage at the hotel and were back around 5pm. After getting back the luggage, we proactively approached the receptionist for check-in. He checked my passport and asked me to show the hotel voucher. I was wondering the computer system should have our record after checking the passport. I haven’t been asked to show voucher with booking through 訂房網站. I showed an electronic version in the phone but he gave me a card and asked sending it by email. I was tired after a day out and the receptionist set huddle to me. I was surprised but did it accordingly. His attitude was unacceptable. After receiving the room cards, I requested his name because no name tag was on his uniform.
The next evening, I called from room requesting a bowl and plate. The same receptionist sent them in person and asked me why I needed his name. He said that he didn’t do anything wrong and why I recorded his name. I replied”if you didn’t do anything wrong, you don’t need to worry. You do not wear your name tag but others do and so I want to know who you are.”
It is my first time to encounter such experience in the hotel.This staff is not professional and childish. This is an individual case and staff in the hotel as other staff are helpful and polite.
I wish the hotel would give extra training and education to that young man. Thanks.
Pleasant stay in central Athens, only thing is the room we had faced an old run down building so not good to look at when going out onto your balcony. Although you can see the Acropolis in the distance!
The room is clean and the bed very comfortable.
Breakfast buffet is average and could be better.
There is a roof top restaurant which the food we had was actually good and a good view of the acropolis.
匿名用戶
商務出差
家庭房
入住於2025年04月
匿名用戶
其他
城市探險者
入住於2024年07月
Jimmyxiaoqiang
家庭出遊
行政客房,設有露台
入住於2022年10月
ONEIS HUSSEIN
商務出差
高級雙人或雙床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊
高級雙人或雙床房
入住於2024年10月
K_tabi
獨自出遊
入住於2023年10月
訪客用戶
夫妻/情侶出遊
入住於2022年07月
匿名用戶
商務出差 家庭房
入住於2025年04月
匿名用戶
其他 城市探險者
入住於2024年07月
Jimmyxiaoqiang
家庭出遊 行政客房,設有露台
入住於2022年10月
ONEIS HUSSEIN
商務出差 高級雙人或雙床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊 高級雙人或雙床房
入住於2024年10月
K_tabi
獨自出遊
入住於2023年10月
訪客用戶
夫妻/情侶出遊
入住於2022年07月