Having stayed in the Netherlands many times over the years, it’s easy to say this was by far my favourite stay - wonderful hotel, perfect location in Arnhem and great food and service - Highly recommended
訪客用戶
商務出差
舒適雙人床房
入住於2024年10月
2.5
評價於:2024年11月10日
Hotel location is good as it is near the train station and the size of the room is ok. However, the service of the hotel is one of the worst I have ever encountered. They delay the check-in time as the time for housekeeping of the room overrun. The reception take it for granted for everyone to wait at the lobby for the room to be ready although it has past the check-in time at 3pm. The housekeeping is not done well too, they do not re-fill the soap provided in the room and not even after a few days. I will need to remove the bottle and write a note for them to do what is necessary. The reception is only there to do what is necessary and they will just brush you off if you have any other request. Even on the last day when I check out of the hotel, the reception did not check that the hotel has already been paid through 訂房網站.com and charged the room into my card with informing me. After I realize the extra charges, I called the hotel and the only answer given is to email them and did not even bother to check the details during the call. After email and a few calls, there is still not response on the double charges. It was only resolved after contacting 訂房網站.com. Overall bad service, bad attitude from the employee.
Goed ontvangen door de nachtportier en een receptioniste, Tot aan de kamer is het hotel goed verzorgt. Eenmaal op de kamer lijkt het wel de jaren 80. Schimmel in de badkamer, meubel in de badkamer hangt te laag. Geboekt een tweepersoonsbed en wij kregen, twee eenpersoonsbedden met een dunne topping. Mijn vrouw werd met rugpijn wakker. Koffie op de kamer was echt onder de maat. Overal lag stof. Hygiëne was 5-sterren niet waardig. Volgende keer toch een ander hotel kiezen.
M371206****
商務出差
舒適雙人床房
入住於2024年10月
3.7
評價於:2024年10月11日
前台小姐姐好看,熱情
訪客用戶
家庭出遊
高級特大床房
入住於2025年09月
4.5
很好
評價於:2025年12月02日
Very central location. Excellent braekafast
rebeca ursua
商務出差
高級特大床房
入住於2025年09月
4.0
評價於:2025年10月20日
Good hotel
_WeChat36025****
商務出差
1張雙人床,無菸,房內淋浴
入住於2025年09月
5.0
超讚
評價於:2025年10月16日
房間挺大的,住的很舒服
訪客用戶
商務出差 舒適雙人床房
入住於2025年05月
5.0
超讚
評價於:2025年08月24日
Having stayed in the Netherlands many times over the years, it’s easy to say this was by far my favourite stay - wonderful hotel, perfect location in Arnhem and great food and service - Highly recommended
訪客用戶
商務出差 舒適雙人床房
入住於2024年10月
2.5
評價於:2024年11月10日
Hotel location is good as it is near the train station and the size of the room is ok. However, the service of the hotel is one of the worst I have ever encountered. They delay the check-in time as the time for housekeeping of the room overrun. The reception take it for granted for everyone to wait at the lobby for the room to be ready although it has past the check-in time at 3pm. The housekeeping is not done well too, they do not re-fill the soap provided in the room and not even after a few days. I will need to remove the bottle and write a note for them to do what is necessary. The reception is only there to do what is necessary and they will just brush you off if you have any other request. Even on the last day when I check out of the hotel, the reception did not check that the hotel has already been paid through 訂房網站.com and charged the room into my card with informing me. After I realize the extra charges, I called the hotel and the only answer given is to email them and did not even bother to check the details during the call. After email and a few calls, there is still not response on the double charges. It was only resolved after contacting 訂房網站.com. Overall bad service, bad attitude from the employee.
Goed ontvangen door de nachtportier en een receptioniste, Tot aan de kamer is het hotel goed verzorgt. Eenmaal op de kamer lijkt het wel de jaren 80. Schimmel in de badkamer, meubel in de badkamer hangt te laag. Geboekt een tweepersoonsbed en wij kregen, twee eenpersoonsbedden met een dunne topping. Mijn vrouw werd met rugpijn wakker. Koffie op de kamer was echt onder de maat. Overal lag stof. Hygiëne was 5-sterren niet waardig. Volgende keer toch een ander hotel kiezen.
訪客用戶
商務出差
舒適雙人床房
入住於2025年05月
訪客用戶
商務出差
舒適雙人床房
入住於2024年10月
訪客用戶
家庭出遊
高級特大床房
入住於2025年05月
訪客用戶
獨自出遊
單人房
入住於2024年04月
_WeChat36025****
商務出差
舒適雙人床房
入住於2025年09月
KONETH
好友出遊
舒適雙人床房
入住於2023年07月
M371206****
商務出差
舒適雙人床房
入住於2024年10月
訪客用戶
家庭出遊
高級特大床房
入住於2025年09月
rebeca ursua
商務出差
高級特大床房
入住於2025年09月
_WeChat36025****
商務出差
1張雙人床,無菸,房內淋浴
入住於2025年09月
訪客用戶
商務出差 舒適雙人床房
入住於2025年05月
訪客用戶
商務出差 舒適雙人床房
入住於2024年10月
訪客用戶
家庭出遊 高級特大床房
入住於2025年05月
訪客用戶
獨自出遊 單人房
入住於2024年04月
_WeChat36025****
商務出差 舒適雙人床房
入住於2025年09月
KONETH
好友出遊 舒適雙人床房
入住於2023年07月
M371206****
商務出差 舒適雙人床房
入住於2024年10月
訪客用戶
家庭出遊 高級特大床房
入住於2025年09月
rebeca ursua
商務出差 高級特大床房
入住於2025年09月
_WeChat36025****
商務出差 1張雙人床,無菸,房內淋浴
入住於2025年09月