Amazing service and care . Such lovely staff who appeared to really really care . Thank you
訪客用戶
商務出差
豪華雙人房, 1張特大床 (寬敞)
入住於2025年03月
3.5
評價於:2025年03月23日
Das Zimmer wurde oberflächlich gesäubert, oft erst am späten Nachmittag.
Ein nicht erforderliches Zustellbett, das den Raum verstellte brauchte mehrere Erinnerungen und wurde am 3 Tag entfernt.
Trotz Nachfrage bis zuletzt keine Body Lotion .
Die Lage ist super, das Zimmer war wie gewünscht ruhig.
FRISO
獨自出遊
經典雙人間
入住於2025年02月
4.7
很棒
評價於:2025年02月04日
Excellent room, excellent location and atmosphere of the hotel.
Staff however, too often, go according to the 'book', and find it hard to think and improvise on the spot. It's as if they are under trained. When checking in there is no need to ask the guest to fill info on the iPad. You have this info, to stay in touch, already. Don't burden the weary traveler with trivial nonsense. If the sun shines, finally after weeks of grey and rain, and a guest sees the patio with tables in the sun, and this guest wants to have tea in the sun outside in the patio, this has to be a possibility. Don't say, well it's not the season so it's closed, it doesn't make sense, you're a top hotel, not the vander Valk. Improvise, think on your feet, explain that he is welcome to sit there and that his tea will be brought out, but it might take a few minutes longer. This way the guest feels listened to and that the moon is even possible.
The kitchen is incredible, the food is wonderful. Last evening I had dinner at the Jansz., two ladies working, were very kind, helpful and attentive, they understood the delicate balance between asking how things are going and leaving the guest alone. I want them to know i appreciate them. Please extend my gratitude to them. Also the Asian looking lady who worked during breakfast this morning, was excellent. Please let her know as well. Finally, the staff at the entrance - getting cabs etc. - are great. Some of the male staff are too - in Dutch, popy yoopy. I am your guest and not your friend. That's all, and that's enough.
Thank you for a great stay and I hope to come back again when I am back in the Netherlands.
Kind regards,
Diederik Lugt
Steve Shamah
夫妻/情侶出遊
Cosy客房
入住於2024年12月
4.7
很棒
評價於:2024年12月09日
We were there for business first then stayed with my husband. It was a lovely hotel all around. Perfect stay and service and bar and room and everything.
Raimondi
夫妻/情侶出遊
經典雙人間
入住於2025年03月
5.0
超讚
評價於:2025年03月10日
Posto meraviglioso posizione eccellente personale molto gentile
Sailimuhong
商務出差 經典雙人間
入住於2024年05月
5.0
超讚
評價於:2024年05月22日
給老闆預訂酒店,靠河,交通非常集中,房間非常好,有大院子。推薦!
訪客用戶
夫妻/情侶出遊 經典雙人間
入住於2025年01月
5.0
超讚
評價於:2025年01月06日
環境很乾凈,離景點很近
訪客用戶
家庭出遊 經典雙床房
入住於2025年02月
4.7
很棒
評價於:2025年02月04日
位置好,方便出景區
訪客用戶
家庭出遊 家庭房
入住於2024年08月
5.0
超讚
評價於:2024年08月19日
各方面都非常棒,值得再次入住
Minihaohao
夫妻/情侶出遊 藝術套房
入住於2024年07月
5.0
超讚
評價於:2024年08月19日
各方面服務都很好
訪客用戶
家庭出遊 家庭房
入住於2025年03月
5.0
超讚
評價於:2025年03月24日
Amazing service and care . Such lovely staff who appeared to really really care . Thank you
訪客用戶
商務出差 豪華雙人房, 1張特大床 (寬敞)
入住於2025年03月
3.5
評價於:2025年03月23日
Das Zimmer wurde oberflächlich gesäubert, oft erst am späten Nachmittag.
Ein nicht erforderliches Zustellbett, das den Raum verstellte brauchte mehrere Erinnerungen und wurde am 3 Tag entfernt.
Trotz Nachfrage bis zuletzt keine Body Lotion .
Die Lage ist super, das Zimmer war wie gewünscht ruhig.
FRISO
獨自出遊 經典雙人間
入住於2025年02月
4.7
很棒
評價於:2025年02月04日
Excellent room, excellent location and atmosphere of the hotel.
Staff however, too often, go according to the 'book', and find it hard to think and improvise on the spot. It's as if they are under trained. When checking in there is no need to ask the guest to fill info on the iPad. You have this info, to stay in touch, already. Don't burden the weary traveler with trivial nonsense. If the sun shines, finally after weeks of grey and rain, and a guest sees the patio with tables in the sun, and this guest wants to have tea in the sun outside in the patio, this has to be a possibility. Don't say, well it's not the season so it's closed, it doesn't make sense, you're a top hotel, not the vander Valk. Improvise, think on your feet, explain that he is welcome to sit there and that his tea will be brought out, but it might take a few minutes longer. This way the guest feels listened to and that the moon is even possible.
The kitchen is incredible, the food is wonderful. Last evening I had dinner at the Jansz., two ladies working, were very kind, helpful and attentive, they understood the delicate balance between asking how things are going and leaving the guest alone. I want them to know i appreciate them. Please extend my gratitude to them. Also the Asian looking lady who worked during breakfast this morning, was excellent. Please let her know as well. Finally, the staff at the entrance - getting cabs etc. - are great. Some of the male staff are too - in Dutch, popy yoopy. I am your guest and not your friend. That's all, and that's enough.
Thank you for a great stay and I hope to come back again when I am back in the Netherlands.
Kind regards,
Diederik Lugt
Steve Shamah
夫妻/情侶出遊 Cosy客房
入住於2024年12月
4.7
很棒
評價於:2024年12月09日
We were there for business first then stayed with my husband. It was a lovely hotel all around. Perfect stay and service and bar and room and everything.
Raimondi
夫妻/情侶出遊 經典雙人間
入住於2025年03月
5.0
超讚
評價於:2025年03月10日
Posto meraviglioso posizione eccellente personale molto gentile
Sailimuhong
商務出差
經典雙人間
入住於2024年05月
訪客用戶
夫妻/情侶出遊
經典雙人間
入住於2025年01月
訪客用戶
家庭出遊
經典雙床房
入住於2025年02月
訪客用戶
家庭出遊
家庭房
入住於2024年08月
Minihaohao
夫妻/情侶出遊
藝術套房
入住於2024年07月
訪客用戶
家庭出遊
家庭房
入住於2025年03月
訪客用戶
商務出差
豪華雙人房, 1張特大床 (寬敞)
入住於2025年03月
FRISO
獨自出遊
經典雙人間
入住於2025年02月
Steve Shamah
夫妻/情侶出遊
Cosy客房
入住於2024年12月
Raimondi
夫妻/情侶出遊
經典雙人間
入住於2025年03月
Sailimuhong
商務出差 經典雙人間
入住於2024年05月
訪客用戶
夫妻/情侶出遊 經典雙人間
入住於2025年01月
訪客用戶
家庭出遊 經典雙床房
入住於2025年02月
訪客用戶
家庭出遊 家庭房
入住於2024年08月
Minihaohao
夫妻/情侶出遊 藝術套房
入住於2024年07月
訪客用戶
家庭出遊 家庭房
入住於2025年03月
訪客用戶
商務出差 豪華雙人房, 1張特大床 (寬敞)
入住於2025年03月
FRISO
獨自出遊 經典雙人間
入住於2025年02月
Steve Shamah
夫妻/情侶出遊 Cosy客房
入住於2024年12月
Raimondi
夫妻/情侶出遊 經典雙人間
入住於2025年03月