Находится недалеко от центрального вокзала, рядом много достопримечательностей. При бронировании не забывайте учитывать городской налог 12% от стоимости номера. Это очень много.
I had a disappointing experience with the customer service at this hotel. One of the front desk staff members (a young lady) was particularly rude, especially towards Asian guests. It gave the impression that the hotel has a discriminatory attitude, as it seemed that Asian customers were consistently assigned to lower floors.
We booked a Superior room for three nights, not a standard type, but upon check-in, we were given a room that was significantly smaller than expected, with a window facing an exhaust pipe and the roof of the adjacent building. After raising a complaint, the staff eventually moved us to a better room. However, it appeared that the room had been previously occupied as there was still a welcome card addressed to someone else, suggesting that the original booking may have been canceled. This new room was slightly larger and offered a city view. (In fact, our confirmed booking was for a Superior room with a city view.)
Given that NH Group is a reputable hotel chain, I am surprised by the lack of proper training at the front desk, particularly regarding respectful and unbiased service.
On a positive note, the breakfast experience was exceptional. The food and fruit were very fresh, and the chef, as well as the waitstaff, were friendly and welcoming, making us feel comfortable and happy in the restaurant.
訪客用戶
夫妻/情侶出遊
入住於2025年02月
5.0
超讚
評價於:2025年03月01日
We had a great time in this related environment, great breakfast, location and the room with canal view was excellent. The hotel offers a free drink token in exchange for not having your room cleaned.
訪客用戶
夫妻/情侶出遊
標準房
入住於2025年07月
5.0
超讚
評價於:2025年08月07日
員工服務態度良好,環境整潔,位置非常方便。
早餐食物種類繁多,食材新鮮。
誠意推介!
訪客用戶
夫妻/情侶出遊
標準房
入住於2025年04月
3.7
評價於:2025年05月01日
our room was quite small, Room and amenties fairly basic. Minimalistic Hotel. Location was great though
Tangshengxiao
家庭出遊
標準房
入住於2025年08月
4.7
很棒
評價於:2025年10月02日
位置好,交通便利,環境不錯,價格不便宜。
匿名用戶
商務出差 新式高級景觀房
入住於2025年10月
4.2
很好
評價於:2025年10月14日
Находится недалеко от центрального вокзала, рядом много достопримечательностей. При бронировании не забывайте учитывать городской налог 12% от стоимости номера. Это очень много.
I had a disappointing experience with the customer service at this hotel. One of the front desk staff members (a young lady) was particularly rude, especially towards Asian guests. It gave the impression that the hotel has a discriminatory attitude, as it seemed that Asian customers were consistently assigned to lower floors.
We booked a Superior room for three nights, not a standard type, but upon check-in, we were given a room that was significantly smaller than expected, with a window facing an exhaust pipe and the roof of the adjacent building. After raising a complaint, the staff eventually moved us to a better room. However, it appeared that the room had been previously occupied as there was still a welcome card addressed to someone else, suggesting that the original booking may have been canceled. This new room was slightly larger and offered a city view. (In fact, our confirmed booking was for a Superior room with a city view.)
Given that NH Group is a reputable hotel chain, I am surprised by the lack of proper training at the front desk, particularly regarding respectful and unbiased service.
On a positive note, the breakfast experience was exceptional. The food and fruit were very fresh, and the chef, as well as the waitstaff, were friendly and welcoming, making us feel comfortable and happy in the restaurant.
訪客用戶
夫妻/情侶出遊
入住於2025年02月
5.0
超讚
評價於:2025年03月01日
We had a great time in this related environment, great breakfast, location and the room with canal view was excellent. The hotel offers a free drink token in exchange for not having your room cleaned.
訪客用戶
夫妻/情侶出遊 標準房
入住於2025年07月
5.0
超讚
評價於:2025年08月07日
員工服務態度良好,環境整潔,位置非常方便。
早餐食物種類繁多,食材新鮮。
誠意推介!
訪客用戶
夫妻/情侶出遊 標準房
入住於2025年04月
3.7
評價於:2025年05月01日
our room was quite small, Room and amenties fairly basic. Minimalistic Hotel. Location was great though
匿名用戶
商務出差
新式高級景觀房
入住於2025年10月
M480285****
好友出遊
享有城市景觀的標準三人間
入住於2025年06月
匿名用戶
家庭出遊
標準三人房
入住於2025年03月
skyd****
家庭出遊
高級房
入住於2025年08月
qw****
商務出差
小型標準房 河景
入住於2025年12月
訪客用戶
好友出遊
高級房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
入住於2025年02月
訪客用戶
夫妻/情侶出遊
標準房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
標準房
入住於2025年04月
Tangshengxiao
家庭出遊
標準房
入住於2025年08月
匿名用戶
商務出差 新式高級景觀房
入住於2025年10月
M480285****
好友出遊 享有城市景觀的標準三人間
入住於2025年06月
匿名用戶
家庭出遊 標準三人房
入住於2025年03月
skyd****
家庭出遊 高級房
入住於2025年08月
qw****
商務出差 小型標準房 河景
入住於2025年12月
訪客用戶
好友出遊 高級房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
入住於2025年02月
訪客用戶
夫妻/情侶出遊 標準房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 標準房
入住於2025年04月
Tangshengxiao
家庭出遊 標準房
入住於2025年08月