I had a very disappointing at this hotel. The room felt old and poorly maintained, with dim lighting that made it look dark and gloomy. The bedsheets had visible stains, which made me feel uncomfortable about the cleanliness of the place. To make things worse, the bidet in the bathroom was spoilt. Overall, it was not a pleasant experience, and I would not recommend this hotel to others.
訪客用戶
家庭出遊
超級豪華家庭房
入住於2025年09月
4.0
評價於:2025年09月25日
Hotel is centrally located in city centre and conveniently connected to surrounding attractions and eateries by foot or by transport.
Services by Hotel staffs and crews are good and warm.
Rooms are proportionately large and comfy & well maintained. TV reception is hopeless though.
Breakfast spread is not satisfactory. Not much choices and taste is bland. I would suggest not to purchase rooms with breakfast package and use this savings to purchase tastier and more cost effective breakfast from any eateries from shops near the hotel... You're welcome.
Parking is also a headache during peak periods... Not only is the fact that the parking is uncovered, whatever parking spaces that is available is very limited.
Other than that, overall, this hotel provides good value for money accommodation and services.
Oh yes, the main lobby is soo spacious and soothing place.
Azlanismaill
商務出差
豪華特大床房
入住於2025年09月
3.2
評價於:2025年09月16日
Check-in was smooth, although the staff did not give a particularly warm welcome. The hotel requires a RM100 deposit and has a policy of not allowing outside food or drinks, which I found unusual especially since many established hotels like Hilton/Marriott allow food delivery without issue.
The room itself was spacious, but it felt dated and in need of refurbishment. Some of the wallpaper was already torn. Cleanliness could also be improved, as I found hair in the bathtub, and the towels were in poor condition and should be replaced.
Overall, it was a decent stay at a good price, but the hotel would benefit greatly from refurbishment and stricter attention to cleanliness.
匿名用戶
家庭出遊
豪華雙床間
入住於2025年09月
4.7
很棒
評價於:2025年09月16日
I had a pleasant stay at this hotel. The room was clean, the bed comfortable, and basic amenities were provided. The staff were friendly and helpful whenever I had questions. The location was convenient with easy access to Amanjaya Mall and nearby cafes
Adam Ashraff
家庭出遊
豪華特大床房
入住於2025年08月
4.7
很棒
評價於:2025年09月02日
A very good hotel to stay in Alor Setar. This is my 3rd time stayed when i have any official event here. The services such simple butler (sending bags to room) was soo good. We went during Merdeka, then the i house restaurant got promo. The food were good, delicious. Can repeat again.
I had a very disappointing at this hotel. The room felt old and poorly maintained, with dim lighting that made it look dark and gloomy. The bedsheets had visible stains, which made me feel uncomfortable about the cleanliness of the place. To make things worse, the bidet in the bathroom was spoilt. Overall, it was not a pleasant experience, and I would not recommend this hotel to others.
訪客用戶
家庭出遊 超級豪華家庭房
入住於2025年09月
4.0
評價於:2025年09月25日
Hotel is centrally located in city centre and conveniently connected to surrounding attractions and eateries by foot or by transport.
Services by Hotel staffs and crews are good and warm.
Rooms are proportionately large and comfy & well maintained. TV reception is hopeless though.
Breakfast spread is not satisfactory. Not much choices and taste is bland. I would suggest not to purchase rooms with breakfast package and use this savings to purchase tastier and more cost effective breakfast from any eateries from shops near the hotel... You're welcome.
Parking is also a headache during peak periods... Not only is the fact that the parking is uncovered, whatever parking spaces that is available is very limited.
Other than that, overall, this hotel provides good value for money accommodation and services.
Oh yes, the main lobby is soo spacious and soothing place.
Azlanismaill
商務出差 豪華特大床房
入住於2025年09月
3.2
評價於:2025年09月16日
Check-in was smooth, although the staff did not give a particularly warm welcome. The hotel requires a RM100 deposit and has a policy of not allowing outside food or drinks, which I found unusual especially since many established hotels like Hilton/Marriott allow food delivery without issue.
The room itself was spacious, but it felt dated and in need of refurbishment. Some of the wallpaper was already torn. Cleanliness could also be improved, as I found hair in the bathtub, and the towels were in poor condition and should be replaced.
Overall, it was a decent stay at a good price, but the hotel would benefit greatly from refurbishment and stricter attention to cleanliness.
匿名用戶
家庭出遊 豪華雙床間
入住於2025年09月
4.7
很棒
評價於:2025年09月16日
I had a pleasant stay at this hotel. The room was clean, the bed comfortable, and basic amenities were provided. The staff were friendly and helpful whenever I had questions. The location was convenient with easy access to Amanjaya Mall and nearby cafes
Adam Ashraff
家庭出遊 豪華特大床房
入住於2025年08月
4.7
很棒
評價於:2025年09月02日
A very good hotel to stay in Alor Setar. This is my 3rd time stayed when i have any official event here. The services such simple butler (sending bags to room) was soo good. We went during Merdeka, then the i house restaurant got promo. The food were good, delicious. Can repeat again.
Zoom Explore^^
商務出差
豪華特大床房
入住於2026年06月
Ivymin
家庭出遊
豪華雙床間
入住於2025年09月
訪客用戶
家庭出遊
超級豪華家庭房
入住於2025年09月
Azlanismaill
商務出差
豪華特大床房
入住於2025年09月
匿名用戶
家庭出遊
豪華雙床間
入住於2025年09月
Adam Ashraff
家庭出遊
豪華特大床房
入住於2025年08月
AnSen381
商務出差
豪華雙床間
入住於2026年06月
Renochew
家庭出遊
豪華特大床房
入住於2025年12月
joexznu
商務出差
行政豪華雙床房
入住於2025年06月
訪客用戶
商務出差
行政豪華特大床房
入住於2025年07月
Zoom Explore^^
商務出差 豪華特大床房
入住於2026年06月
Ivymin
家庭出遊 豪華雙床間
入住於2025年09月
訪客用戶
家庭出遊 超級豪華家庭房
入住於2025年09月
Azlanismaill
商務出差 豪華特大床房
入住於2025年09月
匿名用戶
家庭出遊 豪華雙床間
入住於2025年09月
Adam Ashraff
家庭出遊 豪華特大床房
入住於2025年08月
AnSen381
商務出差 豪華雙床間
入住於2026年06月
Renochew
家庭出遊 豪華特大床房
入住於2025年12月
joexznu
商務出差 行政豪華雙床房
入住於2025年06月
訪客用戶
商務出差 行政豪華特大床房
入住於2025年07月