The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.
訪客用戶
獨自出遊
Double Queen
入住於2026年04月
5.0
超讚
評價於:2026年04月14日
The Hotel Zazz is my destination stop in ABQ. They treat you like VIP. The speakeasy was lit and the vibes were superb. My first drink was free. The hydration station offers free popsicles to cool off. The room was clean and comfy. Excellent service 💯.
訪客用戶
夫妻/情侶出遊
Double Queen
入住於2026年04月
5.0
超讚
評價於:2026年04月30日
Great little place. Not only affordable but super cute.
訪客用戶
夫妻/情侶出遊 銅色大床房
入住於2026年05月
4.0
評價於:2026年05月15日
旅館裝璜設計很好,比較衞生,位置就在老城,很有味道。推薦!
Javier A. Roque
獨自出遊
入住於2025年03月
3.0
評價於:2025年04月06日
The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.
訪客用戶
獨自出遊 Double Queen
入住於2026年04月
5.0
超讚
評價於:2026年04月14日
The Hotel Zazz is my destination stop in ABQ. They treat you like VIP. The speakeasy was lit and the vibes were superb. My first drink was free. The hydration station offers free popsicles to cool off. The room was clean and comfy. Excellent service 💯.
訪客用戶
夫妻/情侶出遊 Double Queen
入住於2026年04月
5.0
超讚
評價於:2026年04月30日
Great little place. Not only affordable but super cute.
Zazz酒店
(Hotel Zazz)附近飯店推薦
常見問題
Zazz酒店的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:11:00-11:30
Zazz酒店是否提供早餐?
飯店不提供早餐。
Zazz酒店提供哪些設施及服務?
泳池,停車場,運動場,SPA
Zazz酒店附近有什麼熱門景點?
ABQ BioPark Zoo(約5.3公里),Old Town Plaza(約6.4公里),ABQ BioPark - Botanic Garden(約7.3公里)
訪客用戶
夫妻/情侶出遊
銅色大床房
入住於2026年05月
Javier A. Roque
獨自出遊
入住於2025年03月
訪客用戶
獨自出遊
Double Queen
入住於2026年04月
訪客用戶
夫妻/情侶出遊
Double Queen
入住於2026年04月
訪客用戶
夫妻/情侶出遊 銅色大床房
入住於2026年05月
Javier A. Roque
獨自出遊
入住於2025年03月
訪客用戶
獨自出遊 Double Queen
入住於2026年04月
訪客用戶
夫妻/情侶出遊 Double Queen
入住於2026年04月