Swandor Hotels & Resorts - Topkapi Palace (Swandor Hotels & Resorts - Topkapi Palace)

很不錯的酒店

都好，非常滿意

服務一般，自助餐餐具清洗不乾淨

친절해요 근데 방학시즌이라 사람이 엄청 많아서 식당이 너무 복잡해요 요리도 나쁘지 않고 객실도 쾌적해요 요청사항들 콜하면 바로 응대해주세요 티비가 안나왔는데 티비뜯어가서 다른티비 설치해주셨어요^; ㅎㅎ

Avoid this place. Hygiene problems at all food outlets, floors and tables are dirty, silverware with pieces of food left on it and everything you try has absolutely no taste to it. We had all the resulting digestion problems. Management doesn’t care and just tells you to go away, don’t expect any refunds. Overall this hotel is a disgrace to the Turkish AI concept, there are plenty of better options for the same price.

Все очень понравилось.Мы жили в семейном номере.Тепло,тихо(единственное,не очень убиралась,мусор оставляла ).Еда прекрасная,столько всего.Хамам супер.Дети в бассейне наплавались.Много народу было,но тем не менее не шумно было.Очень понравилось.Благодарю вас.

Otelde eşimle konakladık odalarını ve temizliğini beğendim sahili ve havuzları da güzeldi biz denizi tercih ettik yemekleri çok iyi olmasa da çeşit çoktu fiyat performans olarak gidilebilir bir otel 👍

Second time visiting Topkapi, will not be returning. Worth reading before you visit as the hotel has gone downhill. Let's start with the positives: - Cleaning staff, dining staff, kids club staff = excellent. - Guest relations staff = helpful Now onto the negatives: - Water temperature in shower fluctuating - Lots of building work on site, a white van speeding round whilst kids were playing - Lots of facilities closed for maintenance, including beach, pools and outside catering - Emailed prior to arrival as I wanted to pay for a better room and add on a guest for 2 nights, no reply to the email via 訂房網站.com or Swandor website. When I arrived I mentioned that I tried to contact the hotel, lady at reception told me "that is not my problem sir" - Went to reception at 5:30am to see if the gym was open, receptionist greeted me by saying "yes". I responded "good morning" and asked about gym opening time, he told me 7am. By 7:40am nobody was in the gym so I went in and worked out without staff being present - I asked to speak to the manager on 4 separate occasions, each time I was refused - Room unclean at times (especially on single bed where my daughter slept - picture attached) - Fuse box broken open in room (picture attached - very inviting for a 3 year old) - Food was hit and miss but overly repetitive. Potatoes were completely uncooked and when I mentioned to dining staff it was removed from the buffet. - Raw chicken (picture attached)

В отеле далеко не первый раз. Отель, по-прежнему, хорош, - конечно же со своими недостатками (перенаселенность у бассейнов) и массой достоинств. Из того, что стало лучше: - улучшилось питание, - стало больше вкусного и разного мяса, приготовленного всеми способами - больше выбор оригинальных спиртных напитков (в основном виски) - коктейли стали готовить все чаще с мерными стаканчиками Из того, что, как мне показалось, ухудшилось: - официанты стали менее расторопны (можно долго сидеть за столом с грязной посудой) В целом отелю очередной раз ставлю зачет! Приеду еще и не раз

Not bad, it would be great iif all the facilities will be opened.