We recently stayed at this hotel (last minute booking due to limited availability in Airlie beach during xmas period) and, unfortunately, our experience did not meet expectations for this over rated 5 star hotel.
The cleanliness was disappointing. We found dust on the washing machine and noticed oil dripping down from the range hood filter—issues that clearly indicated a lack of attention to detail in cleaning and maintenance.
The check-in process was poorly communicated. We were not informed ahead of time that there would be no staff on-site after 5 pm. As a result, our luggage was left outside the reception area, which felt both unprofessional and unfriendly.
These two major issues left us feeling dissatisfied. Would not recommend!
訪客用戶
夫妻/情侶出遊
水景一臥室水療公寓
入住於2022年05月
1.5
評價於:2022年05月31日
Definitely NOT 5.Star luxury as website
claims! Dishonest advertising, Misleading photos apartment was old and dated. Couch was broken, bathroom covered in mould! Reception Manager was extremely rude! Do not book there!
訪客用戶
家庭出遊 水景兩臥室水療公寓
入住於2024年12月
1.7
評價於:2024年12月25日
We recently stayed at this hotel (last minute booking due to limited availability in Airlie beach during xmas period) and, unfortunately, our experience did not meet expectations for this over rated 5 star hotel.
The cleanliness was disappointing. We found dust on the washing machine and noticed oil dripping down from the range hood filter—issues that clearly indicated a lack of attention to detail in cleaning and maintenance.
The check-in process was poorly communicated. We were not informed ahead of time that there would be no staff on-site after 5 pm. As a result, our luggage was left outside the reception area, which felt both unprofessional and unfriendly.
These two major issues left us feeling dissatisfied. Would not recommend!
訪客用戶
夫妻/情侶出遊 水景一臥室水療公寓
入住於2022年05月
1.5
評價於:2022年05月31日
Definitely NOT 5.Star luxury as website
claims! Dishonest advertising, Misleading photos apartment was old and dated. Couch was broken, bathroom covered in mould! Reception Manager was extremely rude! Do not book there!
海岸碼頭酒店
(at Marina Shores)附近飯店推薦
常見問題
海岸碼頭酒店的入住和退房時間是什麼?
入住時間:14:00以後 退房時間:10:00以前
海岸碼頭酒店是否提供早餐?
飯店不提供早餐。
海岸碼頭酒店提供哪些設施及服務?
海灘,潛水,泳池,停車場,SPA
海岸碼頭酒店附近有什麼熱門景點?
NRMA Airlie Beach Holiday Park(約0.8公里),Coral Sea Marina(約0.9公里),True Blue Sailing(約0.9公里)
訪客用戶
家庭出遊
水景兩臥室水療公寓
入住於2024年12月
訪客用戶
夫妻/情侶出遊
水景一臥室水療公寓
入住於2022年05月
訪客用戶
家庭出遊 水景兩臥室水療公寓
入住於2024年12月
訪客用戶
夫妻/情侶出遊 水景一臥室水療公寓
入住於2022年05月