Very nice view from the room indeed, but the location is a big lol. You are basically doing a 15min climbing workout every time going back to the hotel. This is very exhausting especially after a day tour. The room is aged and some facilities (for example the jacuzzi) need serious maintenance. The office is open 9-5 only so basically no service whatsoever as most day tours run before 8am and end after 5pm and they don't clean the room either. If you are a stay-in-the-room person who just prefers lying in the jacuzzi and sipping brut sparkling, then this hotel is perfect for you. But if you do enjoy going out and doing some activities, I'd suggest some other hotels without having to climb a steep hill
訪客用戶
家庭出遊
花園景兩臥室公寓(帶按摩浴缸)
入住於2025年07月
4.2
很好
評價於:2025年07月15日
Love the infinity pool and custom shower lotion, shampoo and all other amenities. Also, the lady in reception is lovely. Highly recommended!
We spent a great days at the Pinnacles. Thanks a lot for being so kind with us!
訪客用戶
家庭出遊
海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年09月
4.0
評價於:2025年10月18日
The hotel location and facilities are excellent.
However, we are totally disappointed with the hotel's emergency handling ability. We experienced power outage during midnight. There was no electricity, no light and no water supply. We followed the hotel instruction manual to call their after-service-hour hotline at 1am. It was just forwarded to a voicemail which we left our situation and contact phone no, expecting timely assistance in short while. Unfortunately, there was nothing follow up from the hotel except a late coming email in the following morning, explaining this was a town-wise issue which was out of their control. Imagining this is a more severe accident such as water leakage or even fire, the hotel just left the guests alone in the dark without providing any assistance!
I wrote an email to the hotel expressing my concern on their emergency handling procedure 10 days ago but no one replied me. This is totally unacceptable!
Very nice view from the room indeed, but the location is a big lol. You are basically doing a 15min climbing workout every time going back to the hotel. This is very exhausting especially after a day tour. The room is aged and some facilities (for example the jacuzzi) need serious maintenance. The office is open 9-5 only so basically no service whatsoever as most day tours run before 8am and end after 5pm and they don't clean the room either. If you are a stay-in-the-room person who just prefers lying in the jacuzzi and sipping brut sparkling, then this hotel is perfect for you. But if you do enjoy going out and doing some activities, I'd suggest some other hotels without having to climb a steep hill
訪客用戶
家庭出遊 花園景兩臥室公寓(帶按摩浴缸)
入住於2025年07月
4.2
很好
評價於:2025年07月15日
Love the infinity pool and custom shower lotion, shampoo and all other amenities. Also, the lady in reception is lovely. Highly recommended!
We spent a great days at the Pinnacles. Thanks a lot for being so kind with us!
訪客用戶
家庭出遊 海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年09月
4.0
評價於:2025年10月18日
The hotel location and facilities are excellent.
However, we are totally disappointed with the hotel's emergency handling ability. We experienced power outage during midnight. There was no electricity, no light and no water supply. We followed the hotel instruction manual to call their after-service-hour hotline at 1am. It was just forwarded to a voicemail which we left our situation and contact phone no, expecting timely assistance in short while. Unfortunately, there was nothing follow up from the hotel except a late coming email in the following morning, explaining this was a town-wise issue which was out of their control. Imagining this is a more severe accident such as water leakage or even fire, the hotel just left the guests alone in the dark without providing any assistance!
I wrote an email to the hotel expressing my concern on their emergency handling procedure 10 days ago but no one replied me. This is totally unacceptable!
匿名用戶
好友出遊
部分海景一臥室公寓(帶按摩浴缸)
入住於2025年10月
Cleav3r
家庭出遊
海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年04月
訪客用戶
家庭出遊
花園景兩臥室公寓(帶按摩浴缸)
入住於2025年07月
Lingshanghengyun
家庭出遊
海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年01月
訪客用戶
夫妻/情侶出遊
海景一臥室公寓(帶熱水浴缸)
入住於2024年02月
訪客用戶
家庭出遊
兩臥室頂層公寓
入住於2025年05月
訪客用戶
好友出遊
入住於2025年03月
訪客用戶
夫妻/情侶出遊
海景一臥室公寓(帶熱水浴缸)
入住於2023年10月
訪客用戶
家庭出遊
海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年09月
匿名用戶
好友出遊 部分海景一臥室公寓(帶按摩浴缸)
入住於2025年10月
Cleav3r
家庭出遊 海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年04月
訪客用戶
家庭出遊 花園景兩臥室公寓(帶按摩浴缸)
入住於2025年07月
Lingshanghengyun
家庭出遊 海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年01月
訪客用戶
夫妻/情侶出遊 海景一臥室公寓(帶熱水浴缸)
入住於2024年02月
訪客用戶
家庭出遊 兩臥室頂層公寓
入住於2025年05月
訪客用戶
好友出遊
入住於2025年03月
訪客用戶
夫妻/情侶出遊 海景一臥室公寓(帶熱水浴缸)
入住於2023年10月
訪客用戶
家庭出遊 海景豪華兩臥室公寓(帶按摩浴缸)
入住於2025年09月