Holiday Inn 阿布扎比 (Holiday Inn ABU DHABI by IHG)

訂房網站訂了一間 去到前台打算訂另一間，然後前台説他幫忙訂比較便宜，就信了他，到checkout才發現，居然並沒有便宜，還害我浪費了半個小時，投訴無門，my God，但是裡邊的餐廳就蠻不錯

Poor Service & Room Presentation — Not What I Expect from a 4-Star Hotel I stayed at Holiday Inn Abu Dhabi (officially rated as a 4-star hotel) for 4 nights, but my experience fell far short of what I would expect from that standard. Upon check-in, the front desk staff registered me as a new hotel member without asking if I already had an account. When I informed him I had an existing membership, he told me the new account would be “better” for my stay since it was 4 nights. Only after I insisted did he help combine my rewards. The hotel has a strict “no food delivery” policy, which I was only informed of in a rude phone call from staff after I had already ordered a cake for my friend. The cake arrived earlier than expected while I was showering, and instead of holding it safely, they simply left it on the floor level at lobby, I found this shocking and unprofessional. In my room, there was no toothbrush, tissue left 2 pcs, and only one slipper. When I called to request these items along with a bathrobe, I was told again quite rudely that this hotel does not provide bathrobes, although my friend’s room had one. The bed consisted of two single mattresses combined, which I could accept, but the bedsheet was not properly fitted or tucked in (photo attached), making the bed look untidy and unprofessional. The only positives were the good location near the convention hall and the enjoyable breakfast with a good variety. Unfortunately, the overall service and attention to detail did not meet the standards I expect from a 4-star hotel. I will consider other options next time I visit Abu Dhabi.

比較適合出差住吧，差不多都是這種風格，算是性價比可以的，早餐品類也是都差不多，首都的價格就高一點的樣子

If you want a hotel close to the airport this is a good choice. Check in was quick at 1am, although not at all informative and very un-IHG and almost rude. However all other staff were great anf thd room is large and quiet with everything you need and ghd breakfast is fantastic.

房間還算大 酒店也乾淨 衹是清潔不及時 要找前台安排才有人來打掃 最大的不足是洗澡需要爬進浴缸 對年紀大的很不友好，萬一滑倒不堪設想。去阿布扎比首選的酒店🏨

停車方便，看到小蠻腰建築，早飯不錯，泳池小但人少。好評

阿布扎比自駕很不友好，半個月的自駕衹有這裡被莫名其妙拍了超速，超過30嗎碼時速就拍。酒店不新，設施很一般

Very lovely breakfast with nice pastries. Awesome front desk service and clean rooms

服務特別好 房間也很乾凈 早餐也很豐盛 在阿聯酋住的最開心的一次

早餐豐富，服務非常好，代客泊車