The Southern Sun hotel has a welcoming entrance reception hall. The rooms are spacious and clean and everywhere that you go there's a lovely fresh odour smell. The hotel staff are lovely and helpful. The hotel seems to be very popular with visitors and We found that the pool area was congested. The gym is okay for cardio with the treadmills and cross trainers, however lacks in variety and is small.
Excellent hotel, staff is friendly, free valet parking, amenities are superb and large comfortable rooms with shower and bathtub.
Bed quality offers best sleep.
الفندق بشكل عام جيد من حيث الموقع والسعر الذي حصلت عليه من تطبيق تريب مشكورين والخدمة ومساحة الغرفة لكن تصميمها لم يعجبني والازعاج المستمر بالخروخ بعد الساعة 12 ظهرا .. مشكلته وجود بارات
Addressing Disparities in Service at Southern Sun Abu Dhabi
I am writing to express my observations regarding the service at Southern Sun Abu Dhabi, which I have frequented during my travels as an African professional in international sectors. While my second visit offered a satisfactory experience, I've noted a concerning disparity in the level of service provided during my first and most recent stays.
Specifically, I've perceived a difference in how staff, including those of African descent, engage with and assist African guests compared to those of European backgrounds. On two separate occasions, I felt a marked reluctance from the porter to assist with parking my vehicle or to allocate a driver, a stark contrast to the prompt and proactive assistance offered to a European guest who arrived just before me. This experience left me feeling as though I was actively seeking a basic service that was readily extended to others.
These instances have led me to question whether there's an unconscious bias influencing interactions with African professionals. As a frequent international traveler, I value seamless and respectful service, and it is disheartening to encounter situations that suggest otherwise.
I believe it's crucial for Southern Sun Abu Dhabi to ensure all guests, regardless of their background, receive consistent and equitable service. Addressing these perceptions will not only enhance the guest experience for African professionals but also reinforce the hotel's commitment to inclusive hospitality.
訪客用戶
商務出差
豪華大床房 - 禁菸
入住於2025年10月
4.2
很好
評價於:2025年10月10日
Gutes Hotel, hat alles für einen angenehmen Aufenthalt, gute Lage, vieles zu Fuß erreichbar, Personal sehr freundlich und hilfsbereit. Immerwieder gerne hier wenn in Abu Dhabi
The Southern Sun hotel has a welcoming entrance reception hall. The rooms are spacious and clean and everywhere that you go there's a lovely fresh odour smell. The hotel staff are lovely and helpful. The hotel seems to be very popular with visitors and We found that the pool area was congested. The gym is okay for cardio with the treadmills and cross trainers, however lacks in variety and is small.
Excellent hotel, staff is friendly, free valet parking, amenities are superb and large comfortable rooms with shower and bathtub.
Bed quality offers best sleep.
الفندق بشكل عام جيد من حيث الموقع والسعر الذي حصلت عليه من تطبيق تريب مشكورين والخدمة ومساحة الغرفة لكن تصميمها لم يعجبني والازعاج المستمر بالخروخ بعد الساعة 12 ظهرا .. مشكلته وجود بارات
Addressing Disparities in Service at Southern Sun Abu Dhabi
I am writing to express my observations regarding the service at Southern Sun Abu Dhabi, which I have frequented during my travels as an African professional in international sectors. While my second visit offered a satisfactory experience, I've noted a concerning disparity in the level of service provided during my first and most recent stays.
Specifically, I've perceived a difference in how staff, including those of African descent, engage with and assist African guests compared to those of European backgrounds. On two separate occasions, I felt a marked reluctance from the porter to assist with parking my vehicle or to allocate a driver, a stark contrast to the prompt and proactive assistance offered to a European guest who arrived just before me. This experience left me feeling as though I was actively seeking a basic service that was readily extended to others.
These instances have led me to question whether there's an unconscious bias influencing interactions with African professionals. As a frequent international traveler, I value seamless and respectful service, and it is disheartening to encounter situations that suggest otherwise.
I believe it's crucial for Southern Sun Abu Dhabi to ensure all guests, regardless of their background, receive consistent and equitable service. Addressing these perceptions will not only enhance the guest experience for African professionals but also reinforce the hotel's commitment to inclusive hospitality.
訪客用戶
商務出差 豪華大床房 - 禁菸
入住於2025年10月
4.2
很好
評價於:2025年10月10日
Gutes Hotel, hat alles für einen angenehmen Aufenthalt, gute Lage, vieles zu Fuß erreichbar, Personal sehr freundlich und hilfsbereit. Immerwieder gerne hier wenn in Abu Dhabi
M37234****
好友出遊
豪華雙床房(可吸菸)
入住於2025年09月
M. S. I
夫妻/情侶出遊
豪華雙床房(禁菸)
入住於2025年09月
_WeChat44573****
家庭出遊
豪華大床房 - 禁菸
入住於2025年08月
訪客用戶
商務出差
豪華特大床房 可吸菸
入住於2025年09月
匿名用戶
夫妻/情侶出遊
豪華大床房 - 禁菸
入住於2025年07月
Tomm11
獨自出遊
豪華大床房 - 禁菸
入住於2025年07月
aborawaf
家庭出遊
豪華大床房 - 禁菸
入住於2025年08月
Bulunge
夫妻/情侶出遊
豪華特大床房 可吸菸
入住於2025年02月
訪客用戶
商務出差
豪華大床房 - 禁菸
入住於2025年07月
訪客用戶
商務出差
豪華大床房 - 禁菸
入住於2025年10月
M37234****
好友出遊 豪華雙床房(可吸菸)
入住於2025年09月
M. S. I
夫妻/情侶出遊 豪華雙床房(禁菸)
入住於2025年09月
_WeChat44573****
家庭出遊 豪華大床房 - 禁菸
入住於2025年08月
訪客用戶
商務出差 豪華特大床房 可吸菸
入住於2025年09月
匿名用戶
夫妻/情侶出遊 豪華大床房 - 禁菸
入住於2025年07月
Tomm11
獨自出遊 豪華大床房 - 禁菸
入住於2025年07月
aborawaf
家庭出遊 豪華大床房 - 禁菸
入住於2025年08月
Bulunge
夫妻/情侶出遊 豪華特大床房 可吸菸
入住於2025年02月
訪客用戶
商務出差 豪華大床房 - 禁菸
入住於2025年07月
訪客用戶
商務出差 豪華大床房 - 禁菸
入住於2025年10月