At 9:00am, someone opened my room door. I immediately called the front desk and checked who it was, but they did not call back. As I called the front desk one more time, they said it was house keeping staff. But I put up a "Do Not Disturb" sign and even more, they did not knock on the door.
I talked to the hotel manager and the housekeeping staff went for a direct apology. Instead of apologies, the staff was yelling at me and hiding from me.
This is a serious violation of privacy and safety, but they do not resolve this problem as I contacted with the hotel customer service.
*****5 Sterne für alles*****sehr sauberes Hotel und auch unser Zimmer..die Lage ist auch sehr gut, da die Bushaltestelle in nur 350 Metern entfernt ist um in wenigen Minuten das Zentrum zu erreichen..am besten hat uns aber der Service und das sehr freundliche und zuvorkommende Hotelpersonal gefallen ..ein tolles Team 🫶 Danke für den tollen Aufenthalt…wir kommen wieder 😊
letek
商務出差
雙床房
入住於2025年04月
1.7
評價於:2025年04月17日
酒店位置還可以,對面有加油站
服務員服務不是很好
訪客用戶
商務出差
大床房
入住於2025年01月
4.0
評價於:2025年01月31日
Here I reserve always when I come to Aachen since 5 years.
Perfect and price fare. Good breakfast. Happy to suggest.
They gave me even free parking in front of hotel.
The Hotel was very nice. Nice big rooms,great shower,nice staff and decent breakfast. The rooms could really do with a fridge,as they don't have a restaurant and if you bought a salad our sandwiches you had know where to keep them cool. Also, if 2 people staying in a room,more coffee and milk is required. You can ask reception for extra coffee and milk,but be better if they can at least give you 4 coffee instead of 2
Preis Leistungsverhältnis passt überhaupt nicht.Kein Retaurant vorhanden. Doppelzimmer gebucht es standen 4 Betten im Raum von ca.18 m2 .Nie wieder dieses Hotel.
At 9:00am, someone opened my room door. I immediately called the front desk and checked who it was, but they did not call back. As I called the front desk one more time, they said it was house keeping staff. But I put up a "Do Not Disturb" sign and even more, they did not knock on the door.
I talked to the hotel manager and the housekeeping staff went for a direct apology. Instead of apologies, the staff was yelling at me and hiding from me.
This is a serious violation of privacy and safety, but they do not resolve this problem as I contacted with the hotel customer service.
*****5 Sterne für alles*****sehr sauberes Hotel und auch unser Zimmer..die Lage ist auch sehr gut, da die Bushaltestelle in nur 350 Metern entfernt ist um in wenigen Minuten das Zentrum zu erreichen..am besten hat uns aber der Service und das sehr freundliche und zuvorkommende Hotelpersonal gefallen ..ein tolles Team 🫶 Danke für den tollen Aufenthalt…wir kommen wieder 😊
letek
商務出差 雙床房
入住於2025年04月
1.7
評價於:2025年04月17日
酒店位置還可以,對面有加油站
服務員服務不是很好
訪客用戶
商務出差 大床房
入住於2025年01月
4.0
評價於:2025年01月31日
Here I reserve always when I come to Aachen since 5 years.
Perfect and price fare. Good breakfast. Happy to suggest.
They gave me even free parking in front of hotel.
The Hotel was very nice. Nice big rooms,great shower,nice staff and decent breakfast. The rooms could really do with a fridge,as they don't have a restaurant and if you bought a salad our sandwiches you had know where to keep them cool. Also, if 2 people staying in a room,more coffee and milk is required. You can ask reception for extra coffee and milk,but be better if they can at least give you 4 coffee instead of 2
Preis Leistungsverhältnis passt überhaupt nicht.Kein Retaurant vorhanden. Doppelzimmer gebucht es standen 4 Betten im Raum von ca.18 m2 .Nie wieder dieses Hotel.
訪客用戶
獨自出遊
特大床房
入住於2025年07月
meg****
商務出差
大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
大床房
入住於2025年08月
letek
商務出差
雙床房
入住於2025年04月
訪客用戶
商務出差
大床房
入住於2025年01月
1363285****
商務出差
特大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
大床房
入住於2025年05月
M7335****
商務出差
大床房
入住於2025年03月
訪客用戶
獨自出遊
大床房(帶梳化床)
入住於2025年07月
Mr. Leeee
商務出差
大床房
入住於2024年09月
訪客用戶
獨自出遊 特大床房
入住於2025年07月
meg****
商務出差 大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 大床房
入住於2025年08月
letek
商務出差 雙床房
入住於2025年04月
訪客用戶
商務出差 大床房
入住於2025年01月
1363285****
商務出差 特大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 大床房
入住於2025年05月
M7335****
商務出差 大床房
入住於2025年03月
訪客用戶
獨自出遊 大床房(帶梳化床)
入住於2025年07月
Mr. Leeee
商務出差 大床房
入住於2024年09月