I have been travelling for business extensively for a while. Thus far, Coliwoo Balestier is simply one of the finest in terms of quality in service, quality in meeting customer expectations where one expects the service to be potentially rendered is meted out to the finest,and also Coliwoo's excellent customer service staff I have ever encountered Ms Kelly, this enchanting and serene place guarded sacredly by its guardians such as Ms Kelly whom I cited before, its time the entire hotel industry relook at their customer service rendered and product provided,Coliwoo Balestier is simply the finest and best thus far.
Ng Chee Kwong
其他
大號床套房 - 無窗
入住於2024年04月
2.5
評價於：2024年04月14日
- when retrieving room card, saw two guys seated in the locker room, looking at their mobiles, but didn't mention to me on siging any form whatsoever.
- retrieved card and proceed to room as described in PDF emailed to me
- while sleeping, heard someone knock on door and heard someone saying "Maintenance". Went to put on clothes, and while doing so, heard the door lock unlocking, quickly went to stand back to back to door to prevent it from opening as I'm still dressing
- opened door upon fuly dressed and stood a man outside asking me to sign on a form (mobile no, date, email address, signature) after which he asked for my ID saying he wants to take photo
- as I didn't hear from anyone or any email with regards to someone coming to my room to ask for such, in addition I've already given a copy of my ID on whatsapp (********, 3:24pm), I refused to provide my ID and told him to check with his manager and if any issue to call me instead
I have been travelling for business extensively for a while. Thus far, Coliwoo Balestier is simply one of the finest in terms of quality in service, quality in meeting customer expectations where one expects the service to be potentially rendered is meted out to the finest,and also Coliwoo's excellent customer service staff I have ever encountered Ms Kelly, this enchanting and serene place guarded sacredly by its guardians such as Ms Kelly whom I cited before, its time the entire hotel industry relook at their customer service rendered and product provided,Coliwoo Balestier is simply the finest and best thus far.
Ng Chee Kwong
其他 大號床套房 - 無窗
入住於2024年04月
2.5
評價於：2024年04月14日
- when retrieving room card, saw two guys seated in the locker room, looking at their mobiles, but didn't mention to me on siging any form whatsoever.
- retrieved card and proceed to room as described in PDF emailed to me
- while sleeping, heard someone knock on door and heard someone saying "Maintenance". Went to put on clothes, and while doing so, heard the door lock unlocking, quickly went to stand back to back to door to prevent it from opening as I'm still dressing
- opened door upon fuly dressed and stood a man outside asking me to sign on a form (mobile no, date, email address, signature) after which he asked for my ID saying he wants to take photo
- as I didn't hear from anyone or any email with regards to someone coming to my room to ask for such, in addition I've already given a copy of my ID on whatsapp (********, 3:24pm), I refused to provide my ID and told him to check with his manager and if any issue to call me instead
訪客用戶
獨自出遊
高級單人套房
入住於2024年04月
訪客用戶
獨自出遊
大號床套房
入住於2024年04月
Joyce111666
獨自出遊
高級單人套房
入住於2024年04月
Muhammad Azad Bin Muhammad Ibrahim
商務出差
尊貴大床套房
入住於2024年04月
Ng Chee Kwong
其他
大號床套房 - 無窗
入住於2024年04月
Aril
夫妻／情侶出遊
豪華大床套房
入住於2024年04月
3107
夫妻／情侶出遊
豪華大床套房
入住於2024年05月
訪客用戶
獨自出遊 高級單人套房
入住於2024年04月
訪客用戶
獨自出遊 大號床套房
入住於2024年04月
Joyce111666
獨自出遊 高級單人套房
入住於2024年04月
Muhammad Azad Bin Muhammad Ibrahim
商務出差 尊貴大床套房
入住於2024年04月
Ng Chee Kwong
其他 大號床套房 - 無窗
入住於2024年04月
Aril
夫妻／情侶出遊 豪華大床套房
入住於2024年04月
3107
夫妻／情侶出遊 豪華大床套房
入住於2024年05月