A little disappointed with their cancellation policy. I made 2 separate bookings for 3 rooms for the same period for my family of 5 pax on the same day. 1 with 2 rooms and 1 with single room. Due to change of iternary, I had to cancel the rooms and booked other hotel eventually. The 2 rooms booking was cancelled and refunded without any issue. However, that single room wasn't able to cancel as the date for free cancellation was over (which I didn't realised, thought all will be the same). So it was my oversight on my part. Just to highlight this to others who have booked to take note that the free cancellation dates may be different even you booked on the same day.
A little disappointed with their cancellation policy. I made 2 separate bookings for 3 rooms for the same period for my family of 5 pax on the same day. 1 with 2 rooms and 1 with single room. Due to change of iternary, I had to cancel the rooms and booked other hotel eventually. The 2 rooms booking was cancelled and refunded without any issue. However, that single room wasn't able to cancel as the date for free cancellation was over (which I didn't realised, thought all will be the same). So it was my oversight on my part. Just to highlight this to others who have booked to take note that the free cancellation dates may be different even you booked on the same day.
訪客用戶
獨自出遊
標準單人房-可吸菸
入住於2023年10月
訪客用戶
獨自出遊
長崎Plus單人房-禁菸
入住於2024年03月
gychow
商務出差
飯店隨機房型 禁菸
入住於2024年04月
Xiyangyanghelemeng
家庭出遊
長崎Plus中等雙床房-禁菸
入住於2023年12月
訪客用戶
商務出差
入住於2023年06月
Zhongcunnu
商務出差
飯店隨機房型 禁菸
入住於2024年05月
Kenny Sia
家庭出遊
長崎Plus單人房-禁菸
入住於2024年04月
訪客用戶
其他
長崎Plus單人房-禁菸
入住於2024年04月
natalie tam
朋友出遊
長崎Plus標準雙床房-禁菸
入住於2023年10月
匿名用戶
夫妻/情侶出遊
入住於2022年11月
訪客用戶
獨自出遊 標準單人房-可吸菸
入住於2023年10月
訪客用戶
獨自出遊 長崎Plus單人房-禁菸
入住於2024年03月
gychow
商務出差 飯店隨機房型 禁菸
入住於2024年04月
Xiyangyanghelemeng
家庭出遊 長崎Plus中等雙床房-禁菸
入住於2023年12月
訪客用戶
商務出差
入住於2023年06月
Zhongcunnu
商務出差 飯店隨機房型 禁菸
入住於2024年05月
Kenny Sia
家庭出遊 長崎Plus單人房-禁菸
入住於2024年04月
訪客用戶
其他 長崎Plus單人房-禁菸
入住於2024年04月
natalie tam
朋友出遊 長崎Plus標準雙床房-禁菸
入住於2023年10月
匿名用戶
夫妻/情侶出遊
入住於2022年11月